I have MacOS 10.6.8,Firefox 8.0.,Downloadhelper 4.9.7- ever since upgrading Downloadhelper will not convert movies or mp3 files from websites that worked with earlier version. It gives me the message: Conversion requires an external application
I run MacOS 10.6.8, Firefox 8.0, Downloadhelper 4.9.7- I cannot convert files found online. I get a message that "Conversion requires an external application that appears to be missing on your system. Configure Conversion?
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Try the Downloadhelper forum.