საიტის გასაუმჯობესებელი სამუშაოების მიმდინარეობისას, შესაძლებლობების ნაწილი შეიზღუდება. თუ სტატიით ვერ მოახერხებ ხარვეზის გამოსწორება და შეკითხვის დასმა გსურთ, ჩვენი მხარდაჭერის გუნდი დაგეხმარებათ @FirefoxSupport გვერდის მეშვეობით Twitter-ზე და /r/firefox განყოფილებაში Reddit-ზე.

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

I keep getting a message I need to download the lastest version of Firefox; I click to do just that but I get a message that I have the lastest version.

  • 3 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა James

Application Basics


Name: Firefox Version: 25.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

Extensions


Name: Adobe Acrobat - Create PDF Version: 1.2 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom

Name: AniWeather Version: 0.8.38 Enabled: true ID: {4176DFF4-4698-11DE-BEEB-45DA55D89593}

Name: avast! Online Security Version: 9.0.2006.53 Enabled: true ID: wrc@avast.com

Name: DoNotTrackMe Version: 2.2.9.618 Enabled: true ID: donottrackplus@abine.com

Name: MaskMe Version: 1.38.339 Enabled: true ID: idme@abine.com

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.newtab.url: http://www.google.com/firefox browser.places.smartBookmarksVersion: 4 browser.search.useDBForOrder: true browser.sessionstore.max_tabs_undo: 40 browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018 browser.startup.homepage: http://www.google.com/firefox browser.startup.homepage_override.buildID: 20131112160018 browser.startup.homepage_override.mstone: 25.0.1 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 25.0.1 font.internaluseonly.changed: false gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true keyword.URL: http://www.google.com/search?ie=UTF-8&oe=utf-8&q= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1386219120 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Samsung_CLP-310_Series.print_bgcolor: false print.printer_Samsung_CLP-310_Series.print_bgimages: false print.printer_Samsung_CLP-310_Series.print_colorspace: print.printer_Samsung_CLP-310_Series.print_command: print.printer_Samsung_CLP-310_Series.print_downloadfonts: false print.printer_Samsung_CLP-310_Series.print_duplex: 0 print.printer_Samsung_CLP-310_Series.print_edge_bottom: 0 print.printer_Samsung_CLP-310_Series.print_edge_left: 0 print.printer_Samsung_CLP-310_Series.print_edge_right: 0 print.printer_Samsung_CLP-310_Series.print_edge_top: 0 print.printer_Samsung_CLP-310_Series.print_evenpages: true print.printer_Samsung_CLP-310_Series.print_footercenter: print.printer_Samsung_CLP-310_Series.print_footerleft: &PT print.printer_Samsung_CLP-310_Series.print_footerright: &D print.printer_Samsung_CLP-310_Series.print_headercenter: print.printer_Samsung_CLP-310_Series.print_headerleft: &T print.printer_Samsung_CLP-310_Series.print_headerright: &U print.printer_Samsung_CLP-310_Series.print_in_color: true print.printer_Samsung_CLP-310_Series.print_margin_bottom: 0.5 print.printer_Samsung_CLP-310_Series.print_margin_left: 0.5 print.printer_Samsung_CLP-310_Series.print_margin_right: 0.5 print.printer_Samsung_CLP-310_Series.print_margin_top: 0.5 print.printer_Samsung_CLP-310_Series.print_oddpages: true print.printer_Samsung_CLP-310_Series.print_orientation: 0 print.printer_Samsung_CLP-310_Series.print_page_delay: 50 print.printer_Samsung_CLP-310_Series.print_paper_data: 1 print.printer_Samsung_CLP-310_Series.print_paper_height: 11.00 print.printer_Samsung_CLP-310_Series.print_paper_name: print.printer_Samsung_CLP-310_Series.print_paper_size_type: 0 print.printer_Samsung_CLP-310_Series.print_paper_size_unit: 0 print.printer_Samsung_CLP-310_Series.print_paper_width: 8.50 print.printer_Samsung_CLP-310_Series.print_plex_name: print.printer_Samsung_CLP-310_Series.print_resolution: 0 print.printer_Samsung_CLP-310_Series.print_resolution_name: print.printer_Samsung_CLP-310_Series.print_reversed: false print.printer_Samsung_CLP-310_Series.print_scaling: 1.00 print.printer_Samsung_CLP-310_Series.print_shrink_to_fit: true print.printer_Samsung_CLP-310_Series.print_to_file: false print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_bottom: 0 print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_left: 0 print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_right: 0 print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1383876066

Graphics


Adapter Description: NVIDIA GeForce GT 430 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 ClearType Parameters: DISPLAY1 [ Gamma: 2200 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 300 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ] Device ID: 0x0de1 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 1-18-2013 Driver Version: 9.18.13.1106 GPU #2 Active: false GPU Accelerated Windows: 4/4 Direct3D 10 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 430 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2

NSS Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSSMIME Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSSSL Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC

NSSUTIL Expected minimum version: 3.15.3 Version in use: 3.15.3

Application Basics ------------------ Name: Firefox Version: 25.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0 Extensions ---------- Name: Adobe Acrobat - Create PDF Version: 1.2 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom Name: AniWeather Version: 0.8.38 Enabled: true ID: {4176DFF4-4698-11DE-BEEB-45DA55D89593} Name: avast! Online Security Version: 9.0.2006.53 Enabled: true ID: wrc@avast.com Name: DoNotTrackMe Version: 2.2.9.618 Enabled: true ID: donottrackplus@abine.com Name: MaskMe Version: 1.38.339 Enabled: true ID: idme@abine.com Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.newtab.url: http://www.google.com/firefox browser.places.smartBookmarksVersion: 4 browser.search.useDBForOrder: true browser.sessionstore.max_tabs_undo: 40 browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018 browser.startup.homepage: http://www.google.com/firefox browser.startup.homepage_override.buildID: 20131112160018 browser.startup.homepage_override.mstone: 25.0.1 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 25.0.1 font.internaluseonly.changed: false gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true keyword.URL: http://www.google.com/search?ie=UTF-8&oe=utf-8&q= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1386219120 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Samsung_CLP-310_Series.print_bgcolor: false print.printer_Samsung_CLP-310_Series.print_bgimages: false print.printer_Samsung_CLP-310_Series.print_colorspace: print.printer_Samsung_CLP-310_Series.print_command: print.printer_Samsung_CLP-310_Series.print_downloadfonts: false print.printer_Samsung_CLP-310_Series.print_duplex: 0 print.printer_Samsung_CLP-310_Series.print_edge_bottom: 0 print.printer_Samsung_CLP-310_Series.print_edge_left: 0 print.printer_Samsung_CLP-310_Series.print_edge_right: 0 print.printer_Samsung_CLP-310_Series.print_edge_top: 0 print.printer_Samsung_CLP-310_Series.print_evenpages: true print.printer_Samsung_CLP-310_Series.print_footercenter: print.printer_Samsung_CLP-310_Series.print_footerleft: &PT print.printer_Samsung_CLP-310_Series.print_footerright: &D print.printer_Samsung_CLP-310_Series.print_headercenter: print.printer_Samsung_CLP-310_Series.print_headerleft: &T print.printer_Samsung_CLP-310_Series.print_headerright: &U print.printer_Samsung_CLP-310_Series.print_in_color: true print.printer_Samsung_CLP-310_Series.print_margin_bottom: 0.5 print.printer_Samsung_CLP-310_Series.print_margin_left: 0.5 print.printer_Samsung_CLP-310_Series.print_margin_right: 0.5 print.printer_Samsung_CLP-310_Series.print_margin_top: 0.5 print.printer_Samsung_CLP-310_Series.print_oddpages: true print.printer_Samsung_CLP-310_Series.print_orientation: 0 print.printer_Samsung_CLP-310_Series.print_page_delay: 50 print.printer_Samsung_CLP-310_Series.print_paper_data: 1 print.printer_Samsung_CLP-310_Series.print_paper_height: 11.00 print.printer_Samsung_CLP-310_Series.print_paper_name: print.printer_Samsung_CLP-310_Series.print_paper_size_type: 0 print.printer_Samsung_CLP-310_Series.print_paper_size_unit: 0 print.printer_Samsung_CLP-310_Series.print_paper_width: 8.50 print.printer_Samsung_CLP-310_Series.print_plex_name: print.printer_Samsung_CLP-310_Series.print_resolution: 0 print.printer_Samsung_CLP-310_Series.print_resolution_name: print.printer_Samsung_CLP-310_Series.print_reversed: false print.printer_Samsung_CLP-310_Series.print_scaling: 1.00 print.printer_Samsung_CLP-310_Series.print_shrink_to_fit: true print.printer_Samsung_CLP-310_Series.print_to_file: false print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_bottom: 0 print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_left: 0 print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_right: 0 print.printer_Samsung_CLP-310_Series.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1383876066 Graphics -------- Adapter Description: NVIDIA GeForce GT 430 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 ClearType Parameters: DISPLAY1 [ Gamma: 2200 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 300 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ] Device ID: 0x0de1 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 1-18-2013 Driver Version: 9.18.13.1106 GPU #2 Active: false GPU Accelerated Windows: 4/4 Direct3D 10 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 430 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2 NSS Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC NSSSMIME Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC NSSSSL Expected minimum version: 3.15.3 Basic ECC Version in use: 3.15.3 Basic ECC NSSUTIL Expected minimum version: 3.15.3 Version in use: 3.15.3

ყველა პასუხი (3)

Is it the message below the search box on your home page and new tab page? That old Firefox start page is ancient now and Google doesn't update it any more. Please ignore that message.

Note that your System Details List shows that you use that old Google Firefox home page.

That page is no longer maintained by Google and always shows this message (it is hard coded in the source).


You can set another page as the home page like https://www.google.com (Firefox prefers a secure connection to Google sites)

ჩასწორების თარიღი: , ავტორი: cor-el

The http://www.google.com/firefox as mention has not been in use ever since Firefox 4.0 was released as a brand new install of Firefox or new Profile will have homepage of about:home instead.