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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

Firefox is opening websites and suggesting I download add-ons that I don't trust.

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა rtmjr

rtmjr
rtmjr
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Since I updated a few weeks ago Firefox keeps randomly opening browser windows and prompting me to download something called "playmediaplayer" and suggesting I update Java to the latest version. In the past Firefox suggested I disable Java because it was a security risk. Also I have been getting a ton of pop-ups on every website I go to with the exception of secure banking sites. I am concerned that Firefox is not as secure as it should be or used to be. It is sick with pop-ups and ad's.

Since I updated a few weeks ago Firefox keeps randomly opening browser windows and prompting me to download something called "playmediaplayer" and suggesting I update Java to the latest version. In the past Firefox suggested I disable Java because it was a security risk. Also I have been getting a ton of pop-ups on every website I go to with the exception of secure banking sites. I am concerned that Firefox is not as secure as it should be or used to be. It is sick with pop-ups and ad's.

გადაწყვეტა შერჩეულია

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

philipp
philipp
  • Moderator
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შერჩეული გადაწყვეტა

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

rtmjr
rtmjr კითხვის დამსმელი
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Thanks for replying. I found a skin that I hadn't installed and a web experience add on that I hadn't installed and the Java application was enabled with automatic updates enabled. The kids use this computer so I suppose they were clicking on anything. I have had problems with toolbars in the past.