Posted
3/30/14 8:35 PM 

•http://kb.mozillazine.org/Session_Restore 

•https://support.mozilla.org/kb/Private+Browsing 

•https://support.mozilla.org/kb/Clear+Recent+History 

Closed as duplicate. Please continue with the original question [/questions/992628] ~J99 Dear Sir/Madam, I do hope you are able to assist me - I lodged a query earlier on today and got a response (I've put it below) really quickly and was much appreciated; however it didn't address my query (it seemed to just cover what I had already found on the website and not that I don't have the "Restore" buttons on either my Firefox homepage or on the pull down menu. If you could let me know how to restore a previous session without either the "Restore" button on the homepage or the pull down Firefox menu, it would be appreciated (Also, I have not changed my settings) My initial query & reply: I hope you may be able to assist me - my computer turned off while I was in Firefox and in the past this has been no problem as I always got the page giving me the option to recover my previous open pages. Today however it opened on the Firefox home page. I have tried to recover pages as per help instructions on the Mozilla pages, but on the Firefox home page I don't have the recover previous session button, and when I go to history on the Firefox pull down menu the "Restore previous sessions, Recently Closed Tabs, Recently Closed Options" selections have been disabled. Could you please let me know how I can recover my previous session? Thanks and regards, Graeme Post a Reply Question tools Question details Tags cor-elTop 10 Contributor Moderator 10649 solutions95825 answers Posted 3/30/14 8:35 PM You can check browser.sessionstore.* prefs including browser.sessionstore.resume_from_crash on the about:config page and reset browser.sessionstore prefs that are user set (bold) via the right-click context menu to the default value to make sure that Session Restore is enabled and working properly. •http://kb.mozillazine.org/Session_Restore •https://support.mozilla.org/kb/restore-previous-session •http://kb.mozillazine.org/browser.sessionstore.resume_from_crash -------------------------------------------------------------------------------- Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history). •https://support.mozilla.org/kb/Private+Browsing •Tools > Options > Privacy > Firefox will: "Use custom settings for history" •Deselect: [ ] "Always use private browsing mode" In case you are using "Clear history when Firefox closes": •do not clear the Browsing History •Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings •https://support.mozilla.org/kb/Clear+Recent+History Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.