Thunderbird Community Forum

why do l have to click on inbox message twice so that it can open the message , this happens intermittently l have to go back and forth to mail address and then back to inbox message a couple of time before it can open inbox message

i'm using:

Thunderbird 128.5.2esr (64-bit) Kubuntu 24.04 KDE Plasma 5.115.0 Qt 5.15.13

when i get attached files, like .jpg, .png, or .pdf, i can see that the message has an attached file, but thunderbird no longer opens those files, or knows how to make other applications, like okular, gwenview, or inkscape open them. this USED TO BE a standard feature.

1. receive an attached file: FILE-NAME.pdf

at the bottom of the window is a bar that says "1 attachment: FILE-NAME.pdf 3.8 kB"

2. click on FILE-NAME.pdf

EXPECTED RESULT: FILE-NAME.pdf opens in okular

ACTUAL RESULT: nothing

3. alternate-click on FILE-NAME.pdf and choose "Open" from the context menu

EXPECTED RESULT: FILE-NAME.pdf opens in okular

ACTUAL RESULT: nothing

4. alternate-click on FILE-NAME.pdf and choose "Save as..." from the context menu, and save the file somewhere obvious.

5. navigate to somewhere obvious, and open the file

RESULT: FILE-NAME.pdf opens

i looked at "Settings -> General -> Files & Attachments" and confirmed that "Portable Document Format (PDF)" is set to "Use okular". i also deleted, and re-added "Portable Document Format (PDF)" from "Settings -> General -> Files & Attachments" with no change in the above reported behaviour.

Thunderbird just changed the number of emails that show when I open my comcast email account. Before, it was at least 5 displayed. Now it is 3 with an enlarged area for the email info. I find this very inconvenient to be able to see only 3 emails. I don't need the larger area for the email text. I can open the email and see it. Is there a way I can adjust this? Thank you, Sally

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getting the following message when Thunderbird crashes:

Thunderbird had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash.

Details: Expected value at line 1 column 1

I have version 128.5.2esr installed, but the issues started well before this version you can see the information in the crash reports if you want to look at them. I have tried Troubleshooting Mode, and can confirm the issue persists. I have also noticed that the one IMAP account I have attempts to redownload all messages from the mail server - it never completes because Thunderbird always crashes first. Aside from the obvious request for troubleshooting suggestions on the primary crash issue, I have three additional questions:

1. Is there a way for me to isolate that IMAP account, in another profile or such, to see if that account or server is contributing to the issue?

2. How is the crash report interpreted - i.e. where do I look to see the actual cause of the crash? In the "Details" tab the CRASH REASON and CRASH ADDRESS are not very informative to the average user.

3. What is the best way to provide a list of crash reports - I've had nearly 30 over the past few days, and - literally - hundreds since the issue began in October (which did not appear to coincide with anything in particular - e.g. new hardware or software, or TB update. Is is acceptable to post a list in the body of this thread, or as a txt document, or .... ?

BTW, running this on a Windows 10 22H2 machine, i9-14900KS, 32Gb DDR5, previously nVidia Quadro P5000 now Intel Arc A770 Graphics. Yes, have tried rebuilding POP3 folders, and yes I have a backup of my profile, which is about 35Gb in size.

TIA

The compose screen opens with several lines of text and characters. The gibberish will clear, but it will always populate the compose screen when invoked. Example: -- PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�0?E���?��Ub袪*?�>�-R�??{?V��Ǽ��??QU?� l"%3��3Vƃ�ښl ?�w%�?=���^i7+���-d?&�0�A�6�l4��?L6?0#�Ò�S O����?X��*��V$z�3?��?3����?��%p)O�???^�??���5}nH"?d�s�Xg�L�`�?��|�ԟ�|�P�rۃs?��???�PW�?�t?t4Q+��"�wa���|T\y���,N�?��U�%���-D/?��ܚ��X�ݞ�(?��?�<E��??)��?;�N�?L?�F�˼?��܉�?�<Fk� �h?�y����ڜ���q�?i��?�ޯl��i�1��]�H�g�?�m�@?����m�?��?PK?????!?�?��N????_rels/.rels �??(�?���j�0?@���ѽQ��?�N/c��?�??[IL?��j���<��?]�aG��ӓ�zs�Fu��]�?�U �� ��^�[��x����1x�p�?���f��#I)ʃ�Y?��??������?�*D��?i")��c$���qU���~3��1��jH[{?�=E��?��?~ f?��3-���޲]�Tꓸ2�j)�,?l0/%��b� ?���z���ʼn�, � �/�|f\?Z���??6�!Y�_�o?�]A�?��?PK?????!f<h=�? ??word/document.xml�Y�n�6?}/�?��?ut�,c�E�??6m��?�H�%�$�$e'������Ē?�@��C(?g?�?9�A���S�(?�E̲�j��B���q���>,'SU?�d!IXF��3?�������,(R�I? 21���\���g�&���D��q��`+y?�Tc�U?Pm�x�����_9g???�[�lC�Z�?O��BN�`���?D�K��a?G�8��M���?��C�؇���r5d�?d�??����Ӑ^p�= ��G�NC�����!�]�t����f��b<%?�|���-� �DƏq?�g���?����??�U��Z��?����&Vؠ��Z�lV�OZ{�>��롵�ɸma;_�O2?���cbW�_Յ����i?qd��⼭?�h�?5 �C?ؤI��͍���Zi����??C�>�4��?F4�?��?��?

Hi Everybody All of my folders in Thunderbird have become subfolders, which is annoying, but worst than that, most of them don't have messages in them any more. What have I done, how can I undo it and find those messages? I hope someone can help. thanks Rose

In de nieuwste Thunderbird versie zie je een bericht en daarna het antwoord gegroepeerd worden. Dit wil ik uitschakelen en diverse artikelen hierover gelezen. Echter, het werkt niet. Als ik het vinkje voor "conversaties" uitzet en toepas op "kolommen"en ook geprobeerd op "Huidige weergave", dat blijven de emails samengevoegd staan, heel irritant.

Is dit ergens anders aan te passen zodat je het antwoord gewoon als apart bericht ziet bovenaan? Ik draai Windows 11 en via IMAP.

Witam.

Przy próbie dodania konta email w aplikacji Thunderbird wyskakuje komunikat błędnym haśle, loginie lub ustawieniach. Na innym PC wszystko działa a na tym konkretnym nie chce. Dodam że jest tu system Windows Serwer 2022. Czy to on może sprawiać problem?

I have banged and scratched my head raw over how to get Thunderbird to setup accounts for GMail and Yahoo, both of which require OAUTH2 authentication. When I attempt to do so, Thunderbird hangs for a long time, when trying to verify my login name and password, and finally comes back to tell me my login credentials were invalid. I am using the exact same login credentials that I use to log in to my accounts from a web browser, which works.

I have tried to follow the online help instructions at - https://support.google.com/mail/answer/7126229#zippy=%2Ci-cant-sign-in-to-my-email-client https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

but no joy! I am using Thunderbird version 128.5.2esr (64-bit) running on Linux/OpenSuSE 15.6 with the KDE/Plasma/X11 desktop. I don't know what additional information to provide but will be glad to do so, just ask. Any kind gurus around that can help me get out of these dark woods and guide me towards the light? I am lost!

   Marc...

I've moved my profile folder to a new PC but my address book didn't come across. I've booted up the old computer but all my addresses are gone from TB! Is there a folder I can move to the new PC to correct this?

thanks!