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Hi,

Suddenly i can´t add a new folder, or supfolder, nothing happens. I can´t even rename a folder. I have the latest uppdate of Thunderbird. Have restartet the laptop as well as Thunderbird several times. This was not any problem a couple of days ago. Have done that several times before

Looking forward to any answer. Bosse Westerlund bosse.westerlund@emrik.se

From today I have been unable to:

Create sub-folders, or delete a folder, or see properties.

If I right click nothing happens, although it allows me to re-name, move, or see settings.??

any ideas please. Tony

Hi, I can get the bank website page but it won't let me log in. I have tried all the usual emptying cookies etc. and refreshing Firefox and running Microsoft troubleshooter. This is with Firefox on Windows 11. But I have tried it with Firefox on my Linux computer (Ubuntu) and it doesn't work on that either. Both say the container.do file is empty. Thanks

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK.

Hello, whenever I try to type into a text box the "manage passwords box" appears, which is fine with me, but with this website...there is a drop down menu, which then makes the password box completely cover it, and I've been trying to find a work around, but nothing work, I want to save my passwords, the feature is great, the password box is fine with me in other websites, is there like a button to press to remove the password autofill box when I don't need it, or simply just remove the autofill suggestions, because the fact it keeps covering the drop down menu is becoming annoying.

Hi,

It's been a while since this problem first occurred but I am now very sure that this is about Firefox and not about graphics driver. This happens both when the hardware acceleration is turned on and turned off.

When I open a website that has mainly images or videos, the browser goes blitz (Reddit, Twitch, etc.). Screen splits to multiple views, it starts flickering and continues until I switch to another tab or quit Firefox. For flickering to stop, I need to restart the computer. I can also send a video if you can communicate a proper way of sharing. (Drive link, youtube, etc.)

Is there any way I can ensure Firefox does not break things on my computer?

Thanks

Hi,

I have an Outlook email account with multiple aliases. If I send an email from the default outlook account, all is well. However, if I try and send an email from one of the aliases I get the following error.

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

Setting on the alias accocunts are the same as the default.

Sending an email from the alias accounts in Win 10 mail works.

Please advise.

Regards,

Steve

How to copy inbox content so I can paste it into an inbox on a new machine. It looks like the AV has deleted the entire contents of the new machine inbox. Old machine is a mac running Thunderbird 78.14.0 on El Capitan. The new machine is Mac running Sonoma 14.6.1 with Thunderbird 115.14. Thanks, Richard

Probably from the day Thunderbird automatically upgraded to 128 version, I am having problem reading some of my mails. I click on them and I get a white window, no content at all. I tried to go back to version 115, but I haven't found the link to download version 115 from the official site https://www.thunderbird.net/ . Can you please help to go roll back to previous version? Thank you, Evangelia Daskalaki

Yahoo Acnt. #1 messages being duplicated in Yahoo Acnt. #2 in Thunderbird ONLY

I have tested, and tested and tested. Checked settings EVERYWHERE. Delete and removed, reinstalled, etc. etc. etc.

Additionally, Thunderbird will NOT retrieve inbox messages from YAHOO for account #2

I have DETAILED (including screen captures) the conditions in a document and made it available here.

https://drive.google.com/file/d/1tlEWDzOjYYm5MfIxesU8Ptt5Xy9ahpQ8/view?usp=sharing

NEED SOMEONE ABSOLUTELY BRILLIANT TO SOLVE THIS ONE !

Just had the most recent upgrade to Thunderbird. I now get a microsoft message when trying to download new messages, saying it cannot access an invalid certificate. Prior to this upgrade, I had to manually validate the certificate for my email provider every time I re-opened THunderbird, or tried to send outgoing emails. Although inconvenient, this system worked and I could use the email provider system. Thunderbird will not download any emails now or give me the usual error message that I can manually override to get emails to work. The mail server is: mail.besttelecom.net.au

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messages, I have to click Get Messages multiple times to retrieve everything. I have seen similar questions here and the answers have all been variations of blaming the user. So: a) I have not changed any settings. b) It used to download all available messages, whether when TB started up or when I clicked Get Messages. c) Just now on starting TB, it took 6 clicks to retrieve 20 message. They are all text, no attachments, so the total size would be in KB, not MB. d) Using Speedtest, my connection speed is over 300 MB/second so it isn't a connection speed limit on my side. And I doubt it is a speed limitation on Gmail's side.

With all of that in mind, I would appreciate any suggestions of what could be causing the problem and what the fix might be.

I know I'm not the first person to report this problem, but the webappsstore.sqlite file in my profile folder is very large, over 85 MB. I don't want to delete it because I don't want to lose my bookmark data, which are stored in this database (I even double-checked this by temporarily moving the database out of my profile folder, basically as if it were "deleted," and started Firefox, and sure enough all my bookmarks' data were gone).

I tried running `sqlite3 vacuum` on it, but that only reduced it to 79 MB. Is there another way to further cleanup old or unimportant data in this database?

-- Firefox 64-bit v129.0.1 Windows 11

I would like to connect to Suddenlink.net via Optimum.net. It does show up on Optimum.net account on web page. I have a screen shot of the constant results of my days of efforts. I have two other connections via gmail.com and it works fine. I have people who are still using Suddenlink emails to me and I would like to see them on Thunderbird. Thanks for the fine software and any help with this. //... Joe

I sent out "1" e-mail to "169 clients" and 31 came back as not deliverable, they ended in either, "att.net" or "sbcglobal.net" e-mail address's.

So I resent "31" individually e-mails back out, 1 at a time", and it took longer for them to come back, but they ALL came back, as not deliverable AGAIN! they all ended in "att.net" or "sbcglobal.net".

In case you are wondering: I been in business since 2003 and have sent out alerts to my customers as needed, and I have NEVER encountered this problem before! I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Thanks in advance for any help you can be to resolve this issue for me. I been using Thunderbird e-mail Program for as long as I can remember.

Here is the complete error message below that I got back: (I have removed the clients email address with question marks "????" for their privacy.)

Delivery has failed to these recipients or groups: ????@sbcglobal.net Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Receiving server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM

????@sbcglobal.net 8/18/2024 6:39:43 PM - Server at SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:29:16 PM - Server at sbcglobal.net (144.160.235.143) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=sbcglobal.net] [LastAttemptedIP=144.160.235.143:25] [SmtpSecurity=-2;-2] [DM6NAM11FT087.eop-nam11.prod.protection.outlook.com 2024-08-18T18:29:43.071Z 08DCBE7E6DB09C7A](Socket error code 10061)'

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Message-ID: <EA2P223MB09542134A3EB441D8CFFB175BE822@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Date: Sat, 17 Aug 2024 13:26:18 -0500 User-Agent: Mozilla Thunderbird Subject: Windows 10 Users...BIG Updates came for me this morning! Content-Language: en-US References: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> To: ????@sbcglobal.net From: Call Keith_Business <niceseeingyou@hotmail.com> In-Reply-To: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> X-Forwarded-Message-Id: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Content-Type: multipart/related;

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X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: MN0P223MB1254 X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-1ff67.templateTenant

Reporting-MTA: dns;SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Received-From-MTA: dns;LV3P223MB0848.NAMP223.PROD.OUTLOOK.COM Arrival-Date: Sun, 18 Aug 2024 16:33:42 +0000

Final-Recipient: rfc822;????@sbcglobal.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused

=========================================================

Here is one from an "att.net" as well:

Delivery has failed to these recipients or groups:

???? (????@att.net) Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM Receiving server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM

????@att.net 8/18/2024 6:33:38 PM - Server at PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:22:32 PM - Server at att.net (144.160.159.21) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=att.net] [LastAttemptedIP=144.160.159.21:25] [SmtpSecurity=-2;-2] [BN8NAM11FT070.eop-nam11.prod.protection.outlook.com 2024-08-18T18:23:06.932Z 08DCBE7912428EEE](Socket error code 10061)'

Original message headers:

Received: from IA2P223MB1226.NAMP223.PROD.OUTLOOK.COM (2603:10b6:208:4b4::13)

by PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:1b5::7) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7849.23; Sun, 18 Aug
2024 16:50:37 +0000

Received: from PH7P223MB0974.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:319::7)

by IA2P223MB1226.NAMP223.PROD.OUTLOOK.COM (2603:10b6:208:4b4::13) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7875.21; Sun, 18 Aug
2024 05:44:13 +0000

Received: from PH8P223MB0601.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:1c4::9)

by PH7P223MB0974.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:319::7) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7875.21; Sat, 17 Aug
2024 18:34:32 +0000

ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;

b=S+esIm656Y0PJKzNWP0l2/OSqOzTlRyNA3yP7qXBvGVYwc5KEkUuzx4jVLAEnDYk20Dg4OdclrrIk92b1oS0N/LxBjO6VRPUfrVBhp/nlmx5C7I4gixweAsJvcUx1cwA2TtO8UGp8DP560Kbls0XVXCT2BVdUBvovnxHauXEp/3uPgIFQH3SRnMFQBiGis0Kpc3xfXv7bLMuDioCmyYi1UZ/Kur+amvbg0of7MpZhz+5Bf0LxCVVvGJOlUGygD948Db8LRiFTo0hz1NH7YtwuVDlHjq3V0iWLenujmdrBhBkCfmHGK7TYRxXlOcVluA0/6iUCw/ZK84oKnXyDij2lA==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;

s=arcselector10001;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
bh=NLxU82zJxKJX6N7RpNqfNC4yn4OCXOp1mXgnh/N3pwM=;
b=Lb6+/CYT5Gv/ldvHXb0OML1+YYjAJQuKmNDYmuunSvb+TV2zq/wyOoB6lyhOMLfoXEiwve1K21OGD0eZgPOj19NfHXdXKl1gshmZLA911ZZLKlXz30OJIjy0ERYcEloq9X6X7ZMiNRMKxDPJi75OaXQlUE8jW34eR3FcDbTMxOXZp4MlVbg92WCArNGFdI1m5jR6s91ACG2JvL13p2Y7Zzs7bsoodBLsV7ZHexdcvw5helb/dQchr4EVCOPSK0hAaSCXpA1+kSSppPqifI4/xyOPPEA1sjtTARo38d3/NU5wv3SGvtVWJI5HMmx4nz1KdJ8CMdc1ZUe01N3MPZ8hcw==

ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;

dkim=none; arc=none

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com;

s=selector1;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
bh=NLxU82zJxKJX6N7RpNqfNC4yn4OCXOp1mXgnh/N3pwM=;
b=WacG4dQ2E9F9EhCtQiTiMm4id0iKFn5yjzvYmaFkvvaSxV+MCzZx5fh8aZ75o4s6uwLYf+JgSI1uvRfnGby8J7KX59CVH428oSgYBqOHPTurYoDelsi9La7vdSg4ELrymS8SJ6lnj+NbliemQuVTBqQVodsnGPE1bBRB3D6/4HsQcD2tj22mwuWXBp7FWhPewoVHWDlYPDRHenN5Fxyzw0z1Khwy6erTWZN0BXBgkof8AeIq/V18zftqIZYYihlUB0N2MKsyUEmkwWBXI39TmX7dnya18LJ8N+wvkzZu4GAu11io7CIWHxHYNK2IEKY56Jc9ZeCxeiyOvX50ZlBuWQ==

Received: from EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM (2603:10b6:303:256::17)

by PH8P223MB0601.NAMP223.PROD.OUTLOOK.COM (2603:10b6:510:1c4::9) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7875.19; Sat, 17 Aug
2024 18:13:06 +0000

Received: from EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM

([fe80::5356:1de4:5688:730]) by EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM
([fe80::5356:1de4:5688:730%4]) with mapi id 15.20.7875.019; Sat, 17 Aug 2024
18:13:06 +0000

Message-ID: <EA2P223MB095491086392EF6853A4655BBE822@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Date: Sat, 17 Aug 2024 13:13:04 -0500 User-Agent: Mozilla Thunderbird Subject: Windows 10 Users...BIG Updates came for me this morning! Content-Language: en-US References: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> To: ???? From: Call Keith_Business <niceseeingyou@hotmail.com> In-Reply-To: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> X-Forwarded-Message-Id: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Content-Type: multipart/related;

boundary="------------lLarqEpaFMiPc6GLKntVg2fL"

X-Antivirus: AVG (VPS 240817-10, 8/17/2024), Outbound message X-Antivirus-Status: Clean X-TMN: [n1I5R9D36HG8NKvbKDDItsBuYRNbX5h7PD2sb1TMI+iIhy60ma5Mwqwy84yq8uwv] X-ClientProxiedBy: CH2PR18CA0038.namprd18.prod.outlook.com

(2603:10b6:610:55::18) To EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM
(2603:10b6:303:256::17)

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X-MS-Exchange-CrossTenant-Network-Message-Id: e2af23b4-d640-41c5-57fd-08dcbee83d50 X-MS-Exchange-CrossTenant-AuthSource: EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-OriginalArrivalTime: 17 Aug 2024 18:13:06.5588

(UTC)

X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: PH8P223MB0601 X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-1ff67.templateTenant

Reporting-MTA: dns;PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM Received-From-MTA: dns;IA2P223MB1226.NAMP223.PROD.OUTLOOK.COM Arrival-Date: Sun, 18 Aug 2024 16:50:37 +0000

Final-Recipient: rfc822;????@att.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused X-Display-Name: ????

I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Sincerely Keith L. Allen aka Call Keith NiceSeeingYou :-)