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Message filters by 'from' failing on specific entries

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Running Thunderbird 128.0.1esr

I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked.

One of the filters was to move anything with 'From' 'Contains' 'Amazon.com' or 'Audible.com' to a special folder. About 1 or 2 months ago, this quit working. Other filters continue to work. (I have 9 filters groups). Some using 'from contains' others using different criteria.

Another filter I have is 'From' Contains 'facebook.com' which worked fine, moving to a social media folder. it worked fine until I added 'linkedin.com'. Now that filter fails for both facebook.com and the new linkedin.com.

I redid the Amazon filter and it still fails.

The rest of my filters are still working as designed.

Any idea on what's going on here, or what I can do?

Running Thunderbird 128.0.1esr I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked. One of the filters was to move anything with 'From' 'Contains' 'Amazon.com' or 'Audible.com' to a special folder. About 1 or 2 months ago, this quit working. Other filters continue to work. (I have 9 filters groups). Some using 'from contains' others using different criteria. Another filter I have is 'From' Contains 'facebook.com' which worked fine, moving to a social media folder. it worked fine until I added 'linkedin.com'. Now that filter fails for both facebook.com and the new linkedin.com. I redid the Amazon filter and it still fails. The rest of my filters are still working as designed. Any idea on what's going on here, or what I can do?

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