This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending Spectrum e-mail

  • No replies
  • 0 have this problem
more options

Longtime K-9 user. Learned today my outgoing mail send from Spectrum RoadRunner e-mail account wasn't being sent. Switched on my Android to your app and same issue exists. Setting up an oh.rr.com account says your found (like K-9) an untrusted configuration. Yet when i try to use the one Spectrum wants, i get this message "unable to parse TLS packet header” when trying to send. Here are the settings they want used: SSL - on for SMTP & IMAP Protocol - IMAP Incoming and outgoing Server - mail.twc.com Incoming Server Port - 993 Outgoing Server Port - 587 Requires Authentication - Yes, or checked.

Longtime K-9 user. Learned today my outgoing mail send from Spectrum RoadRunner e-mail account wasn't being sent. Switched on my Android to your app and same issue exists. Setting up an oh.rr.com account says your found (like K-9) an untrusted configuration. Yet when i try to use the one Spectrum wants, i get this message "unable to parse TLS packet header” when trying to send. Here are the settings they want used: SSL - on for SMTP & IMAP Protocol - IMAP Incoming and outgoing Server - mail.twc.com Incoming Server Port - 993 Outgoing Server Port - 587 Requires Authentication - Yes, or checked.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.