Firefox Community Forum

I don't know how to put it into words that well, but, it's as if my Firefox is just a clickable picture. If I try to use the search engine, it won't let me search, just put words in. If I try to open the menu, I can't, I can only click on the three lines with no pop-up. I can't use my addons, I can't even open another tab. I've tried opening other windows, restarting my computer, leaving it off for a while, and letting it stay on for hours, but it still isn't working. I tried running the updater, but It won't run. I tried running the maintenance service, same outcome. I don't want to delete Firefox because I fear that my account didn't probably sync some important things. I don't know what to do, this all happened after an update. Here's a video of what's going on: https://drive.google.com/file/d/1PBpoHDn29gUp2mCK8I38V4oPwsXRwL0r/view?usp=sharing

I currently use Firefox on Windows with a policies.json located in "C:\Program Files\Mozilla Firefox\distribution" to ensure some required settings like a proxy server or SSO-portal as home page are in place, so users unable to read a documentation can still use the system. Now I need a browser without proxy for some applications. Currently I use a portable FF, but that's twice the work for updates. While I could just add another profile to the system FF and add a Icon, it still would use the global policies, as such locking me from changing certain values.

Is there any command line argument to ignore policies for this one session, specify another one or change the policy-file to ignore certain profile names?

normally I prefer Mozilla Firefox. but while the last ca.12 month minimum 2 by day I had a blackout and it was necessary to restart the computer. this is out of question - so I cannot work. Now I changed to Google Chrome but I am not content. There is no privacy. But to work with Mozilla is not longer interest because of the permanent restarts. What the matter?

Petra Eichmülller

I would like to be able to see a history list of ALL pages AS VISITED. For example, I will go to search engine and enter say "mozilla". I will click on an item that comes up, then back to the search. Click on another item in the search page, then back to the search, etc, etc. However the "history" in firefox does not list the visits back to the search engine, why not?? How can I get a complete history list of sites as visited? I need this so I can get back to the search where I was last when I visit one of those annoying sites such as "https://inacal.isolutions.iso.org/obp/ui#!iso:std:iso:8124:-1:ed-5:v1:en" which somehow blocks the back button. Actually that is another question, how can we stop sites from disabling the back button?

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

On Mac OS, Cmd+? AKA Cmd+Shift+/ (on a US keyboard, at least, these are the same) is the standard shortcut to open a search bar inside the Help menu that searches through the commands in the menu. See attached screenshot.

As you can see, Firefox seems to bind it to "Get Help" (which is wrong for Mac OS).

Even worse, if you actually press Cmd+?, the Help menu flashes open and closed, and nothing happens. If you press Cmd+? twice in rapid succession, the "Get Help" command executes.

Is this a bug? Is there a way around this?

I am using Firefox 132.0.1 (aarch64) on Mac OS Sonoma 14.7.1.

For reference, https://superuser.com/questions/201798/how-do-i-make-cmd-work-the-native-way-with-firefox-for-mac claims this was fixed in Firefox 4 many years ago.

It's also possible to change the Mac OS shortcut in the Mac OS Settings -> Keyboard Shortcuts -> App Shortcuts, but I'd rather not.

After years of working without an issue, now whenever I open Firefox only some of the windows that were open when I shut down can be re-opened. Others are still listed in the "Window" menu, but clicking on them results in nothing. I also cannot delete them.

Help?

I am currently using Firefox v132.0 on a 2024 MacBoook Pro running Sonoma 14.6.

Thanks!

Hey Gang,

Sooooo, this is Driving Me Nuts!!!

Facebook.com is Redirecting to https://business.facebook.com/business/loginpage/ after I log in.

I have LITERALLY tried everything to fix this (and I'm no noob)!!!! It's not a Plugin or Extension, it's not related to HTTPS over DNS or any Browser Privacy Settings; not a Cookie or any Saved Site Setting, nor is it anything in My Antivirus or Windows 10 Registry (I purged EVERYTHING!). Nothing in the Hosts File, etc etc etc....

It was working until whatever update I did, and it works fine in Opera and Chrome as well as on another PC with a fully patched FF Browser.

Any Ideas or a Solution would be EPIC, I am ALMOST out of options and I'm all Grepped Out....TIA!

Thanks Gang!

Wazz

Mozilla Support Team told me to post this the Forum.

I am reaching out for technical support regarding an issue I encountered after attempting to update Firefox from version 11.5 to 20+ (ESR) for macOs 10.15.7 Catalina. I have saved a back-up of all original files before attempting the update. The update did not take effect, and I subsequently lost all previously saved bookmarks and passwords on Firefox. I have also disabled all restrictions, including ad blockers, "Recommend extensions as you browse," and "Recommend features as you browse."

I successfully imported my bookmarks from an HTML file into Chrome, which worked on the first attempt, and they are now saved there. Despite this, I have been working with AI for the past few days to troubleshoot various steps without success.

Currently, Firefox is unable to save anything in "Favorites," including recent "Log-ins & Passwords" nor can I upload bookmarks: Export from Chrome or from my hard drive.

Whenever I try to upload, the process stalls and never finishes. While I successfully imported saved logins from Chrome, Firefox does not recognize any bookmarks, and I am still using version 11.5 despite Firefox indicating that I am up to date.

I would greatly appreciate your assistance in resolving these issues.

Update: Every time I restart my computer everything gets lost all over again and having to start from scratch.

Thank you for your help.

There is an audio startup delay that persists on all websites and is present only in Mozilla. Apparently this problem is a decade old: https://www.reddit.com/r/firefox/comments/39mrox/firefox_html5_audio_delay/ I couldn't find a long-term solution. So far I've Cleaned cache of all websites; Turned off the hardware acceleration and restarted Firefox;

Also this problem sometimes randomly disappears, but only until the next restart when it shows itself again. I don't know what to do because I literally can't use some websites in Firefox

I used Firefox almost since its inception. But I stopped using it when one of my games on Facebook kept asking to upgrade flash player in order to play. I know that flash player is no more and the problem likely lies with the game but I can play the game on every other browser without that message so finally I stopped using Firefox. Is there a setting I can use so that I can go back to my favorite browser and play my game with it also?

Hi, I have problem with sound in Firefox, there is no sound. I even tried looking in Windows settings but in volume mixer there is no Firefox. I can't listen to anything. I tried to listen something not only on youtube but also other social media and other sites. All drivers aare updated. Do you have any ideas what's wrong and how i can fix it?

I have downloaded several files, but when I go to my finder folder to find them in dowloads or documents, where I saved them, they do not appear. On firefox downloads page, half successfully downloaded but half say "moved or missing". Finding conflicting info about this online. Why does this happen and can I recover the files?

Since updating to Sequoia on my Mac Mini, I have been getting thr folloeing error: Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

I do not get it on my MacBook with Sonoma. Please advise,

Thanks, Frank