Firefox Community Forum

My PC crashed with a windows upgrade and i'm not able to get my bookmarks back. BEST Buy Geek squad was able to get me back on but what they backed up were old bookmarks not the latest ones i had on my PC

Windows crashed my computer. now that it has been corrected i need to restore my old FireFox page and bookmarks. How can I do this? i prefer to speak with a rep. Ive tried following on the web but have no success.

Bonjour, j'utilise un compte firefox depuis longtemps avec toutes mes données, compte mots de passe, favoris, j'ai changé d'appareil et me suis connecté a ce compte, mais cette fois si, je n'ai plus rien du tout, j'ai l'habitude pourtant de changer régulièrement d'appareil et tout se synchronise a chaque fois, mais la rien, je n'ai plus rien, merci de m'aider rapidement

I want to delete certain bookmarks but they keep reappearing. I guess it is an issue with synchronization or something. But I cannot find the right options to solve this. I use firefox on my pc and iphone.

I was setting up a new (desktop) device with sync, and was shocked to realize, that some items are missing from the passwords and settings. It seams like we are in a state of some months in the past. I have checked the about:sync-log and I see a lot of lines like this "WARN DATA LOSS: Both local and remote changes to record".

How is this possible? Can I do something to restore my latest data?

Thanks!

Совершил переустановку Win10. Установил Firefox, вошёл в аккаунт, но ничего не синхронизировалось, как раньше. Сейчас у меня пропали все закладки, пароли и так далее. На кнопку ручной синхронизации нажимал, Firefox переустанавливал.