This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flash player problem

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Moses

williebhoy61
williebhoy61
more options

When I am trying to play video,s on YouTube or stream sports channels on my laptop I can't as the flash player keeps crashing, I have the latest Firefox and flash player installed and I have tried all the troubleshooting but to no avail please help fix this issue. Cheers

When I am trying to play video,s on YouTube or stream sports channels on my laptop I can't as the flash player keeps crashing, I have the latest Firefox and flash player installed and I have tried all the troubleshooting but to no avail please help fix this issue. Cheers

Chosen solution

Hi,

What have you tried? Have you tried disabling protected mode or disabling hardware acceleration in Flash?

It seems like you're posting this from an Android device running 29.0. Is this issue present in Firefox Desktop or Firefox for Android?

Read this answer in context 👍 0

All Replies (1)

Moses
Moses
  • Moderator
more options

Chosen Solution

Hi,

What have you tried? Have you tried disabling protected mode or disabling hardware acceleration in Flash?

It seems like you're posting this from an Android device running 29.0. Is this issue present in Firefox Desktop or Firefox for Android?