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Account error

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

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I can't log in to the Firefox account I created several months ago! I used it successfully to Sync bookmarks on multiple computers, but recently I updated firefox and was told to log in to a new version of Sync.

I have tried repeatedly to log in to my account, but every time I am told that my password is wrong. When I try the "Recover Password" option, and when I try to set up a new account with the same email address, it always says I have exceeded the attempt limit.

Thank you - Kate


I was told to re-enter account information after an

I can't log in to the Firefox account I created several months ago! I used it successfully to Sync bookmarks on multiple computers, but recently I updated firefox and was told to log in to a new version of Sync. I have tried repeatedly to log in to my account, but every time I am told that my password is wrong. When I try the "Recover Password" option, and when I try to set up a new account with the same email address, it always says I have exceeded the attempt limit. Thank you - Kate I was told to re-enter account information after an

All Replies (2)

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Firefox Sync has transitioned to Firefox Accounts. You would need to set up a new account in order to do what you want at this moment.

Visit about:accounts in the address bar to start setting up your account to start synchronizing your info across device.

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