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keep pausing , sometimes opening a new tab using a web link stay blank

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

crashuk
crashuk
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the web browser pauses, becomes unresponsive and you cant do anything apart from closing it, when i right click open link in tab i the new tab stay blank.

bp-f6eb4e75-9fe0-49ab-b3e3-d5fd02140722 23/07/2014 00:45 5331d2bf-d959-4316-8412-b99cec91ebc7 13/07/2014 15:18 1eee2cea-567f-4ed3-95cb-26fd2553ba21 09/07/2014 12:12 53bea526-96a3-44f5-baa5-d8a95034cced 24/06/2014 04:53 8ad5d10c-bdf8-4251-9b81-eb7e0570c256 23/06/2014 02:01 623f83d2-4be3-41b1-949b-bb69eb59ce79 22/06/2014 07:06 a3ef29f9-b096-409e-888f-bb15e5ec1a4a 13/06/2014 00:05 58df4f2f-2926-4d79-b9b8-80975578ba62 09/06/2014 01:37 bea5339a-b04a-4ac9-891e-278df0267b3e 05/06/2014 03:06 bp-d9427f55-357f-4606-a126-9cacd2140604 04/06/2014 16:53 bp-01e6dabc-6dec-485d-aa81-1a87c2140604 04/06/2014 16:35 b5b92dab-14f2-4251-bdc6-be6fd93108

the web browser pauses, becomes unresponsive and you cant do anything apart from closing it, when i right click open link in tab i the new tab stay blank. bp-f6eb4e75-9fe0-49ab-b3e3-d5fd02140722 23/07/2014 00:45 5331d2bf-d959-4316-8412-b99cec91ebc7 13/07/2014 15:18 1eee2cea-567f-4ed3-95cb-26fd2553ba21 09/07/2014 12:12 53bea526-96a3-44f5-baa5-d8a95034cced 24/06/2014 04:53 8ad5d10c-bdf8-4251-9b81-eb7e0570c256 23/06/2014 02:01 623f83d2-4be3-41b1-949b-bb69eb59ce79 22/06/2014 07:06 a3ef29f9-b096-409e-888f-bb15e5ec1a4a 13/06/2014 00:05 58df4f2f-2926-4d79-b9b8-80975578ba62 09/06/2014 01:37 bea5339a-b04a-4ac9-891e-278df0267b3e 05/06/2014 03:06 bp-d9427f55-357f-4606-a126-9cacd2140604 04/06/2014 16:53 bp-01e6dabc-6dec-485d-aa81-1a87c2140604 04/06/2014 16:35 b5b92dab-14f2-4251-bdc6-be6fd93108

All Replies (1)

FredMcD
FredMcD
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One of your crash reports says;

Crash Report [@ atidxx32.dll@0x494d1e ]

Atidxx32.dll is part of the ATI graphics library to support DirectX on 32-bit systems.

Another had unknown as the fault

Update or re-install the DLL file.

Also try;

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.