Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Preferences Settings keep reseting! Tried everything - Multiple Windows User Accts.

okayhelplease
okayhelplease
more options

I do not understand - I have read the 'preferences not saved' knowledge base. I have several Windows user accounts, preferences will switch back to default including default tabs. This happens when I log off or restart windows. Prefs will be saved if closing out browser and restarting but if logging off/restarting they reset. Have deleted all mozilla folders in a user account (not the admin acct), reinstalled fresh and still happens. I am thinking I must also have to uninstall/reinstall FF by logging into the Windows administrator account??

I do not understand - I have read the 'preferences not saved' knowledge base. I have several Windows user accounts, preferences will switch back to default including default tabs. This happens when I log off or restart windows. Prefs will be saved if closing out browser and restarting but if logging off/restarting they reset. Have deleted all mozilla folders in a user account (not the admin acct), reinstalled fresh and still happens. I am thinking I must also have to uninstall/reinstall FF by logging into the Windows administrator account??

Modified by okayhelplease

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I'm not very familiar with the sharing function between Windows users, and have no idea whether that is relevant. But the simplest and probably least problematic arrangement is for each user to have a separate Firefox profile under their own C:\Users\username path. No sharing.

okayhelplease
okayhelplease Question owner
more options

Right. They will never mix.

  1. 1
  2. 2