This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is there no "create account" option on Mozilla Support signin page?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

SInce it seems that I have to ask a question in order to create an account, I might as well ask this one.

Is it such a big deal to include a "create account" link on the signin page? Virtually 100% of all websites do it that way. Why do you have to be different? It only causes confusion and consternation.

And I agree completely with others who have already asked the same thing. For example: https://support.mozilla.org/en-US/questions/1002379?esab=a&as=aaq https://support.mozilla.org/en-US/questions/997272?esab=a&as=aaq

The most likely effect of NOT including such a link will be to DISCOURAGE users from joining into the discussions.

SInce it seems that I have to ask a question in order to create an account, I might as well ask this one. Is it such a big deal to include a "create account" link on the signin page? Virtually 100% of all websites do it that way. Why do you have to be different? It only causes confusion and consternation. And I agree completely with others who have already asked the same thing. For example: https://support.mozilla.org/en-US/questions/1002379?esab=a&as=aaq https://support.mozilla.org/en-US/questions/997272?esab=a&as=aaq The most likely effect of NOT including such a link will be to DISCOURAGE users from joining into the discussions.

All Replies (1)

more options

You can click the "Volunteer for Mozilla Support" button on the https://support.mozilla.org page to go to the https://support.mozilla.org/get-involved page.