Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox on Windows XP SP3 will not recognise Adobe Flash Player 14.0.0.179 plug-in

  • 1 reply
  • 5 have this problem
  • 4 views
  • Last reply by cor-el

Wyndham_Dix
Wyndham_Dix
more options

Several days ago downloaded and installed Flash Player 14.0.0.179 in response to update message from Adobe. Firefox 31.0 does not recognise Flash Player 14.0.0.179 as a plug-in.

Previous version (not known) of Flash Player worked OK.

Several days ago downloaded and installed Flash Player 14.0.0.179 in response to update message from Adobe. Firefox 31.0 does not recognise Flash Player 14.0.0.179 as a plug-in. Previous version (not known) of Flash Player worked OK.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the latest Flash player versions for Firefox on this page:

Don't you see the Flash plugin on the "Firefox/Tools > Add-ons > Plugins" and on the about:plugins page?

Is the Flash plugin (NPSWF32_14_0_0_179.dll) for Firefox present in the expected location?

  • 32 bit Windows: C:\Windows\System32\Macromed\Flash\
  • 64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\

If the plugin is there, but Firefox doesn't find it then you may be missing the registry key(s) that Firefox uses to scan for plugins. In that case you may need to run the Flash installer as Administrator.

See also:

Modified by cor-el