This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

plugincontainer crash

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by iraqiboy90

more options
Hi This page is crashing my FF every time I visit it. http://themeforest.net/item/flawless-responsive-multipurpose-wp-theme/full_screen_preview/6526764 One of my crash reports: https://crash-stats.mozilla.com/report/index/ca493050-9dc8-478e-a2e7-a323f2140909 One of my crash reports with SafeMode: https://crash-stats.mozilla.com/report/index/54e2475a-411e-4615-82bd-1d0112140909

All Replies (4)

more options

Those are out-of-memory crashes where all available memory is used up.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

I don't know if you are serious or not....

1. I have 32GB memory. So there is no way this would happen.. 2. I have already run firefox in SafeMode to test, look at the second link! 3. I dont use the hardware acceleration and never had. 4. If you read the crash reports you will see that it says the memory usage were on 30%

more options

Please treat me as an advanced user and get rid of those static basic "how to" stuff..... and at least read before writing.

more options

wow.. Top support for FF....