Some tabs are not being restored
I use the "Show windows and tabs from last time" option, but sometimes when I close Firefox, some tabs come back in blank (with the "New Tab" title) and lose their navigation history. This sometimes happens to sites that I've been using for days before restarting my laptop (so it's not a connection issue).
For some sites, I can recreate this consistently (http://www.mangareader.net/). I open the site in a new tab, and after it has loaded completely I restart Firefox; after opening back again that specific tab is blank. Some sites work, some others don't. I can't see any relation between them. It's not related to my internet connection, since I have tried in many different places.
Modified by joeldom
All Replies (4)
Hello,
To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:
- Use ONE of these methods to open the Firefox Troubleshooting Information page:
- Click the menu button
, click on help 
and select Troubleshooting Information.
- Type about:support into the Firefox address bar and press the enter key.
- Click the menu button
- At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
It sounds that Firefox didn't close properly or otherwise didn't create a correct sessionstore.js file.
In case you are using "Clear history when Firefox closes":
- do not clear the Browsing History
- Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
- https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history
You can also check for issues caused by installed extensions.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Application Basics
Name: Firefox Version: 33.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: InstantFox Version: 2.8.9 Enabled: true ID: searchy@searchy
Name: PDF Viewer Version: 1.0.277 Enabled: true ID: uriloader@pdf.js
Name: Spanish (Venezuela) spell check dictionary Version: 1.1.17 Enabled: true ID: es-ve@dictionaries.addons.mozilla.org
Name: Turn Off the Lights Version: 3.0.0.16 Enabled: true ID: stefanvandamme@stefanvd.net
Name: X-notifier Version: 3.4.7 Enabled: true ID: {37fa1426-b82d-11db-8314-0800200c9a66}
Name: Firebug Version: 2.0.4 Enabled: false ID: firebug@software.joehewitt.com
Name: Hola Better Internet Version: 1.4.995 Enabled: false ID: jid1-4P0kohSJxU1qGg@jetpack
Name: MEGA Version: 2.0.192 Enabled: false ID: firefox@mega.co.nz
Name: Web Developer Version: 1.2.5 Enabled: false ID: {c45c406e-ab73-11d8-be73-000a95be3b12}
Graphics
Device ID: 0x 126 GPU Accelerated Windows: 1/1 OpenGL (OMTC) Vendor ID: 0x8086 WebGL Renderer: Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine windowLayerManagerRemote: true AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.dont_prompt_on_enter: true browser.search.log: true browser.sessionstore.upgradeBackup.latestBuildID: 20141007073543 browser.startup.homepage: http://google.com.do/ browser.startup.homepage_override.buildID: 20141007073543 browser.startup.homepage_override.mstone: 33.0 browser.tabs.warnOnClose: false browser.tabs.warnOnOpen: false browser.urlbar.default.behavior: 2 dom.mozApps.used: true dom.popup_allowed_events: dom.w3c_touch_events.expose: false extensions.lastAppVersion: 33.0 font.internaluseonly.changed: false font.name.serif.x-western: Trebuchet MS media.gmp-gmpopenh264.lastUpdate: 1412212364 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1413237807 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1413239638 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true plugin.state.java: 0 plugin.state.sharepointbrowserplugin: 0 plugins.notifyMissingFlash: false print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 1 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 170724504 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 57 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 privacy.cpd.cookies: false privacy.cpd.offlineApps: true privacy.cpd.sessions: false privacy.donottrackheader.enabled: true privacy.popups.disable_from_plugins: 3 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 2 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1413131346
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSSMIME Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSSSL Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSUTIL Expected minimum version: 3.17.1 Version in use: 3.17.1
Experimental Features
Hi,
Firefox closed correctly. I tried several times and have been experiencing this issue for months now.
I'm using the "Firefox will: Remember history" setting.