This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync:no mail

  • 5 replies
  • 2 have this problem
  • 4 views
  • Last reply by Jmr62

Jmr62
Jmr62
more options

I tried to use sync on windows7 and Android, but none of the version seem send the mail for registration. I have check in spam box and other , and no mail was received wherever i search. Moreover on Android version I do not understand how to change the mail in order to try another one

Thanks for you help

I tried to use sync on windows7 and Android, but none of the version seem send the mail for registration. I have check in spam box and other , and no mail was received wherever i search. Moreover on Android version I do not understand how to change the mail in order to try another one Thanks for you help

All Replies (5)

Md. Moontasib ul Hasan
Md. Moontasib ul Hasan
more options

Hi Jmr62,

Please check your spam filter for the email verification, it could be that this is blocked address as well: [verification@accounts.firefox.com]

Also, You can try searching your mail with verification@accounts.firefox.com

Thank you.

Jmr62
Jmr62 Question owner
more options

Hi Hasan, thank for your answer. unfortunatly I already check the spam box and the filters.

regards

Jmr62
Jmr62 Question owner
more options

Hi Hasan, thank for your answer. unfortunatly I already check the spam box and the filters.

regards

Md. Moontasib ul Hasan
Md. Moontasib ul Hasan
more options

Are you using Outlook.com (Windows Live for the e-mail)? Then that is a known problem and is being worked on.

If you have an email address with another provider then you can try to use that.

Thanks.

Jmr62
Jmr62 Question owner
more options

thanks to try to help me no I am using thunderbird as heavy client, Zimbra online or the Android application on smartphone. I want to try with another provider but I do not succed to suppres the email adress on the Adroid firefox apps. Do you know how to proceed?

regards