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Issue with Cognos 10.2

  • 1 reply
  • 1 has this problem
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  • Last reply by guigs

sumeetk
sumeetk
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I am running Cognos 10.2 reports in Firefox 17 version. Previously It was working fine but now I am not able to open the Cognos reports. Please help.

I am running Cognos 10.2 reports in Firefox 17 version. Previously It was working fine but now I am not able to open the Cognos reports. Please help.

All Replies (1)

guigs
guigs
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Hi sumeetk, 

I understand that you are using an older version of Firefox to use Cognos. Please check your update history to see if there was any changes to the addons/plugins that you have to make sure the two are compatible.

Please also contact Cognos support to make sure the two are still compatible and for further troubleshooting.