We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe flash crashes only in Firefox.

  • 3 replies
  • 4 have this problem
  • 18 views
  • Last reply by cor-el

chicagoyarn
chicagoyarn
more options

This is driving me nuts. Adobe flash crashes every time in multiple sites. I have reset Firefox, uninstalled every add on to test them. Right now there are no add on's (post resetting Firefox). Going down the list of fixes here: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

-Yes, the plugins are all up to date -I cannot disable acceleration because if I right click on the red box (located here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues), I get the message that the shockwave flash plugin is busy or ahs stopped working

Help!

This is driving me nuts. Adobe flash crashes every time in multiple sites. I have reset Firefox, uninstalled every add on to test them. Right now there are no add on's (post resetting Firefox). Going down the list of fixes here: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed -Yes, the plugins are all up to date -I cannot disable acceleration because if I right click on the red box (located here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues), I get the message that the shockwave flash plugin is busy or ahs stopped working Help!

All Replies (3)

theshine
theshine
more options

can you take me a screen shot of all your running process when you load firefox, all of them please... :)

chicagoyarn
chicagoyarn Question owner
more options

Sure. This will take a couple of screen shots since the list of *all* processes is pretty long. There are five screen shots total. Does this help?

Also, I'm on Windows 8.1, 64-bit. The Firefox version is 33.1.1

Thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm not seeing the plugin-container or the Flash plugin in the screenshot. You would have to check when page that uses Flash is open.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: