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Sync on Android keeps asking for confirmation, but I have an active account on my desktop already set up. The confirmation email never reaches me.

  • 3 replies
  • 4 have this problem
  • 9 views
  • Last reply by garmp

richardakatz
richardakatz
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I am trying to set up sync on my new Android device. It always prompts to confirm my account. I have never received the confirmation email despite having it re-sent many times and adding *@accounts.firefox.com to my whitelist. Also, I can sign in to my account (using the same email and password) on my desktop version of Firefox, and it does not ask for a confirmation. So it seems this account is already set up For some reason the Android account needs a confirmation, but not the desktop account.

I am trying to set up sync on my new Android device. It always prompts to confirm my account. I have never received the confirmation email despite having it re-sent many times and adding *@accounts.firefox.com to my whitelist. Also, I can sign in to my account (using the same email and password) on my desktop version of Firefox, and it does not ask for a confirmation. So it seems this account is already set up For some reason the Android account needs a confirmation, but not the desktop account.

All Replies (3)

Andrew
Andrew
  • Moderator
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Have you tried removing your account and re-adding it?

richardakatz
richardakatz Question owner
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Removing and logging in with the same username gave the same error. Creating a new account with a different email worked for verification but I am still waiting for a sync with my desktop logged in to the same account.

garmp
garmp
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I have the same issue. Tried the same things and got the same results. Not receiving the Sync emails.