This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can"t click on & drag a message from inbox to other folders after upgrading to a new MacBook Pro, help?

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by finitarry

more options

I've always been able to quickly click on & drag a message to file it in a folder on the left. Upgraded to a new macbook pro & it just stopped. I used migration assistant transferring all data files etc. to the new mac, a mirror image. The old laptop still lets me drag messages, but the new one. Have I missed some simply setting? Thunderbird V. 31.5 Help

I've always been able to quickly click on & drag a message to file it in a folder on the left. Upgraded to a new macbook pro & it just stopped. I used migration assistant transferring all data files etc. to the new mac, a mirror image. The old laptop still lets me drag messages, but the new one. Have I missed some simply setting? Thunderbird V. 31.5 Help

All Replies (3)

more options

Does using the File button to move messages work?

more options

I have this problem

more options

Put the File button on the main toolbar and use that. You can move messages from any folder to any other folder, and you can even transfer them to a folder in a different account.