This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

YouTube videos stopped playing on V 37.0

  • 2 replies
  • 7 have this problem
  • 23 views
  • Last reply by weejee1

weejee1
weejee1
more options

Running 37.0 Firefox on Windows 7 - 64 bit. All updates updated. Flash is 17,0,0,134 and checks out at Adobe site.

This afternoon YouTube videos stopped playing. In the center of the frame are circling dots. The video appears to have loaded, as I can move the time slider and see frames at the various times, I just does not play, just gives the circling "loading" dots. YouTube runs fine in IE. In Foxfire, if I go to other sites, like news and videos/ads play just fine.

I disabled all add-ons, set Shockwave & Flash to "always activate" and still the YouTube videos will not play. Seem to download, just not play.

Thanks in advance for any help.

Running 37.0 Firefox on Windows 7 - 64 bit. All updates updated. Flash is 17,0,0,134 and checks out at Adobe site. This afternoon YouTube videos stopped playing. In the center of the frame are circling dots. The video appears to have loaded, as I can move the time slider and see frames at the various times, I just does not play, just gives the circling "loading" dots. YouTube runs fine in IE. In Foxfire, if I go to other sites, like news and videos/ads play just fine. I disabled all add-ons, set Shockwave & Flash to "always activate" and still the YouTube videos will not play. Seem to download, just not play. Thanks in advance for any help.

Chosen solution

Please also consider an add on for a work around to change HTML5 to the default, however this should have been fixed in version 37.0.1 are you still seeing this issue?

Read this answer in context 👍 1

All Replies (2)

guigs
guigs
more options

Chosen Solution

Please also consider an add on for a work around to change HTML5 to the default, however this should have been fixed in version 37.0.1 are you still seeing this issue?

weejee1
weejee1 Question owner
more options

Thanks. The V0.01 tweaks seems to have made that hang-up go away.