This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I delete ASK???

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

h2ofowl
h2ofowl
more options

Ask is a PAIN....how can i get rid of it???

Ask is a PAIN....how can i get rid of it???

All Replies (2)

user633449
user633449
more options

I'd suggest you try refreshing Firefox, Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can open the about:config page via the location/address bar and search for prefs that refer to ask.com. You can reset user set (bold) prefs via the right-click context menu to the default value.

If you do not keep changes after a restart or otherwise have problems with preferences, see: