This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

tb freezes on delete in windows 8.1, it's not Vipre, which runs w/tb on windows 7 on other computer with no problems

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

spkoniak
spkoniak
more options

I disabled vipre on the 8.1 computer and it didn't solve tb problem; I disabled add-ons and that wasn't it either. tb freezes when I delete items and I have to use task manager to shut it down. I am running same version of vipre antivirus on other computer with windows 7 and tb works fine there. I read all the posts and it seems to me you do have a problem integrating with 8.1. I am using pop server, not imap. And this problem with tb is quite time consuming and frustrating.

I disabled vipre on the 8.1 computer and it didn't solve tb problem; I disabled add-ons and that wasn't it either. tb freezes when I delete items and I have to use task manager to shut it down. I am running same version of vipre antivirus on other computer with windows 7 and tb works fine there. I read all the posts and it seems to me you do have a problem integrating with 8.1. I am using pop server, not imap. And this problem with tb is quite time consuming and frustrating.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start windows in safe mode and then thunderbird in safe mode. Better?