This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Plugin Content (Shockwave Flash) Quit UNexpectedly - crashes getting worse and worse

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by user293

more options

Process: plugin-container [25578] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier: org.mozilla.plugincontainer Version: 1.0 Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: plugin-container [25578] User ID: 501

Date/Time: 2015-05-13 22:00:40.892 -0600 OS Version: Mac OS X 10.10.2 (14C1514) Report Version: 11 Anonymous UUID: 720ACAD6-6411-1ECD-F85A-59E32FF88896

Sleep/Wake UUID: DCCAD628-F798-4136-A099-86149F8E3D4F

Time Awake Since Boot: 400000 seconds Time Since Wake: 900 seconds

Crashed Thread: 3 Chrome_ChildThread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0: -->

   __TEXT                 0000000100000000-0000000100001000 [    4K] r-x/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container

Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff8b0257ba sem_wait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c2463b9 0x10be74000 + 4006841 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf75c8d 0x10be74000 + 1055885 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf78544 0x10be74000 + 1066308 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c012b70 0x10be74000 + 1698672 5  ??? 0x000000011527e5b6 0 + 4649903542 6  ??? 0x0000000115289bb4 0 + 4649950132 7  ??? 0x0000000114e45ea5 0 + 4645478053 8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 9 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 10 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 11 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 12 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 13  ??? 0x00000001128c8f7e 0 + 4606168958 14  ??? 0x0000000114e46e5c 0 + 4645482076 15  ??? 0x0000000114e47373 0 + 4645483379 16 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 17 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 18 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 19 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 20 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 21  ??? 0x00000001128c8f7e 0 + 4606168958 22  ??? 0x0000000114e4929c 0 + 4645491356 23  ??? 0x0000000114e49c86 0 + 4645493894 24 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 25 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 26 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 27 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf04829 0x10be74000 + 591913 28 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6da91 0x10be74000 + 1022609 29 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6d96c 0x10be74000 + 1022316 30 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c069bd5 0x10be74000 + 2055125 31 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1a9905 0x10be74000 + 3365125 32 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1aa87d 0x10be74000 + 3369085 33 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c297571 0x10be74000 + 4339057 34 com.apple.CoreFoundation 0x00007fff8a83c681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 35 com.apple.CoreFoundation 0x00007fff8a82e80d __CFRunLoopDoSources0 + 269 36 com.apple.CoreFoundation 0x00007fff8a82de3f __CFRunLoopRun + 927 37 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 38 com.apple.HIToolbox 0x00007fff8eba1aef RunCurrentEventLoopInMode + 235 39 com.apple.HIToolbox 0x00007fff8eba186a ReceiveNextEventCommon + 431 40 com.apple.HIToolbox 0x00007fff8eba16ab _BlockUntilNextEventMatchingListInModeWithFilter + 71 41 com.apple.AppKit 0x00007fff8f084f81 _DPSNextEvent + 964 42 com.apple.AppKit 0x00007fff8f084730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 43 com.apple.AppKit 0x00007fff8f078593 -[NSApplication run] + 594 44 XUL 0x00000001005f3baf 0x10030b000 + 3050415 45 XUL 0x00000001005f3696 0x10030b000 + 3049110 46 XUL 0x00000001005e824c 0x10030b000 + 3002956 47 XUL 0x00000001021fddc7 XRE_InitChildProcess + 1479 48 org.mozilla.plugincontainer 0x0000000100000ccb 0x100000000 + 3275 49 org.mozilla.plugincontainer 0x00000001000009c4 start + 52

Thread 1: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 XUL 0x00000001022133d1 0x10030b000 + 32539601 3 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8b025232 kevent64 + 10 1 libdispatch.dylib 0x00007fff9685da6a _dispatch_mgr_thread + 52

Thread 3 Crashed:: Chrome_ChildThread 0 libmozalloc.dylib 0x0000000100029b1f mozalloc_abort(char const*) + 31 1 XUL 0x000000010034b386 0x10030b000 + 263046 2 XUL 0x000000010034b151 NS_DebugBreak + 1281 3 XUL 0x000000010060195f 0x10030b000 + 3107167 4 XUL 0x00000001006027ed 0x10030b000 + 3110893 5 XUL 0x00000001005d8e4c 0x10030b000 + 2940492 6 XUL 0x00000001005dd895 0x10030b000 + 2959509 7 XUL 0x00000001005e824c 0x10030b000 + 3002956 8 XUL 0x00000001005ef74d 0x10030b000 + 3032909 9 XUL 0x00000001005dda47 0x10030b000 + 2959943 10 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 11 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 12 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 4: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff8a82eb34 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff8a82dffb __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 5 com.apple.AppKit 0x00007fff8f1e833b _NSEventThread + 137 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 5:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 6:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Process: plugin-container [25578] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier: org.mozilla.plugincontainer Version: 1.0 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: plugin-container [25578] User ID: 501 Date/Time: 2015-05-13 22:00:40.892 -0600 OS Version: Mac OS X 10.10.2 (14C1514) Report Version: 11 Anonymous UUID: 720ACAD6-6411-1ECD-F85A-59E32FF88896 Sleep/Wake UUID: DCCAD628-F798-4136-A099-86149F8E3D4F Time Awake Since Boot: 400000 seconds Time Since Wake: 900 seconds Crashed Thread: 3 Chrome_ChildThread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 VM Regions Near 0: --> __TEXT 0000000100000000-0000000100001000 [ 4K] r-x/rwx SM=COW /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff8b0257ba sem_wait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c2463b9 0x10be74000 + 4006841 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf75c8d 0x10be74000 + 1055885 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf78544 0x10be74000 + 1066308 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c012b70 0x10be74000 + 1698672 5 ??? 0x000000011527e5b6 0 + 4649903542 6 ??? 0x0000000115289bb4 0 + 4649950132 7 ??? 0x0000000114e45ea5 0 + 4645478053 8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 9 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 10 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 11 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 12 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 13 ??? 0x00000001128c8f7e 0 + 4606168958 14 ??? 0x0000000114e46e5c 0 + 4645482076 15 ??? 0x0000000114e47373 0 + 4645483379 16 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 17 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 18 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 19 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 20 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 21 ??? 0x00000001128c8f7e 0 + 4606168958 22 ??? 0x0000000114e4929c 0 + 4645491356 23 ??? 0x0000000114e49c86 0 + 4645493894 24 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 25 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 26 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 27 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf04829 0x10be74000 + 591913 28 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6da91 0x10be74000 + 1022609 29 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6d96c 0x10be74000 + 1022316 30 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c069bd5 0x10be74000 + 2055125 31 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1a9905 0x10be74000 + 3365125 32 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1aa87d 0x10be74000 + 3369085 33 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c297571 0x10be74000 + 4339057 34 com.apple.CoreFoundation 0x00007fff8a83c681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 35 com.apple.CoreFoundation 0x00007fff8a82e80d __CFRunLoopDoSources0 + 269 36 com.apple.CoreFoundation 0x00007fff8a82de3f __CFRunLoopRun + 927 37 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 38 com.apple.HIToolbox 0x00007fff8eba1aef RunCurrentEventLoopInMode + 235 39 com.apple.HIToolbox 0x00007fff8eba186a ReceiveNextEventCommon + 431 40 com.apple.HIToolbox 0x00007fff8eba16ab _BlockUntilNextEventMatchingListInModeWithFilter + 71 41 com.apple.AppKit 0x00007fff8f084f81 _DPSNextEvent + 964 42 com.apple.AppKit 0x00007fff8f084730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 43 com.apple.AppKit 0x00007fff8f078593 -[NSApplication run] + 594 44 XUL 0x00000001005f3baf 0x10030b000 + 3050415 45 XUL 0x00000001005f3696 0x10030b000 + 3049110 46 XUL 0x00000001005e824c 0x10030b000 + 3002956 47 XUL 0x00000001021fddc7 XRE_InitChildProcess + 1479 48 org.mozilla.plugincontainer 0x0000000100000ccb 0x100000000 + 3275 49 org.mozilla.plugincontainer 0x00000001000009c4 start + 52 Thread 1: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 XUL 0x00000001022133d1 0x10030b000 + 32539601 3 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8b025232 kevent64 + 10 1 libdispatch.dylib 0x00007fff9685da6a _dispatch_mgr_thread + 52 Thread 3 Crashed:: Chrome_ChildThread 0 libmozalloc.dylib 0x0000000100029b1f mozalloc_abort(char const*) + 31 1 XUL 0x000000010034b386 0x10030b000 + 263046 2 XUL 0x000000010034b151 NS_DebugBreak + 1281 3 XUL 0x000000010060195f 0x10030b000 + 3107167 4 XUL 0x00000001006027ed 0x10030b000 + 3110893 5 XUL 0x00000001005d8e4c 0x10030b000 + 2940492 6 XUL 0x00000001005dd895 0x10030b000 + 2959509 7 XUL 0x00000001005e824c 0x10030b000 + 3002956 8 XUL 0x00000001005ef74d 0x10030b000 + 3032909 9 XUL 0x00000001005dda47 0x10030b000 + 2959943 10 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 11 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 12 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13 Thread 4: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff8a82eb34 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff8a82dffb __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 5 com.apple.AppKit 0x00007fff8f1e833b _NSEventThread + 137 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13 Thread 5:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13 Thread 6:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

All Replies (1)

more options

Can you please post the crash id's?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.