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opening a new tab makes macbook pro freeze

  • 1 reply
  • 1 has this problem
  • 42 views
  • Last reply by FredMcD

jevn
jevn
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When I open the tabs of Firefox on my MacBook Pro (Yosemite) it causes it to freeze and the spinning ball appears. I have recently had quite a few problems with the spinning ball but this one is persistent.

When I open the tabs of Firefox on my MacBook Pro (Yosemite) it causes it to freeze and the spinning ball appears. I have recently had quite a few problems with the spinning ball but this one is persistent.

All Replies (1)

FredMcD
FredMcD
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Are you opening the new tab with a link, or the new tab button? What is your about:newtab page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.