Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email not working

  • 1 reply
  • 2 have this problem
  • 21 views
  • Last reply by Matt

more options

cant log in to my email account. Sending of password for user did not succeed. Mail server pop3.paradisement.nz responded. Authentication failed. Please help.

cant log in to my email account. Sending of password for user did not succeed. Mail server pop3.paradisement.nz responded. Authentication failed. Please help.

All Replies (1)

more options

have you contacted that mail provider to see if they are having some sort of outage?