This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube will not play audio when "surround Sound" is enabled, Internet explorer will, I fresh installed Firefox and Flash, still broken. any tips? thank you

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Youtube audio has stopped working when I enable "5.1 Surround sound" on my speaker configuration on my laptop when using Firefox, but if I open up Internet Explorer with surround sound youtube audio plays fine. I have fresh installed Firefox and Flash and audio drivers but nothing seems to fix it. It is directly linked with firefox not sure but it has not been working since the past 2 or 3 updates.

Youtube audio has stopped working when I enable "5.1 Surround sound" on my speaker configuration on my laptop when using Firefox, but if I open up Internet Explorer with surround sound youtube audio plays fine. I have fresh installed Firefox and Flash and audio drivers but nothing seems to fix it. It is directly linked with firefox not sure but it has not been working since the past 2 or 3 updates.

All Replies (3)

more options

See in your sond configuration whitch output is selected. :3

more options

I have the right output going

more options

You probably need to close and restart Firefox after making changes to the default sound device to make Firefox recognize the change.