Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Dear Mozilla, after years of problem wit it, can you please do something about Flash player?!

capLG
capLG
more options

I love Mozilla Firefox, I don't want to move to Chrome, but there is a point where I can't keep wasting my time to fix stupid problems with flash player when it works perfectly on the other browsers... Tried everything that was recommended at least 10 times, still the plug-in keeps crashing...

I love Mozilla Firefox, I don't want to move to Chrome, but there is a point where I can't keep wasting my time to fix stupid problems with flash player when it works perfectly on the other browsers... Tried everything that was recommended at least 10 times, still the plug-in keeps crashing...

All Replies (3)

FredMcD
FredMcD
more options

Your System Details shows; you have no flash player. Flash Player Version 17.0.0.188
https://www.adobe.com/products/flashplayer/distribution3.html Note: There is one program for Windows IE, and another for others (FF).

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

If you are still having problems, come back to this post and tell us.

James
James
  • Moderator
  • Top 10 Contributor
more options

The plugin based Flash player from Adobe has been not so great since Aobe came out with version 11.3 on Windows so Mozilla has been working on making Firefox work with html5 and this areweflashyet.com

Chrome comes with and uses a Pepper flash player by default and IE uses a Active X version of Flash from Adobe so they are not the same.

Modified by James

the-edmeister
the-edmeister
  • Moderator
more options

A person can't compare Flash performance or problems across different brands of web browsers. Adobe supplies different versions of Flash for the major web browsers - IE gets (ActiveX), Chrome has (Pepper), and Firefox uses (Plugin).