Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't receive messages

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Earlier, my email was having problems sending out messages and now it won't receive them. I tried testing it by sending an email to that email address through another email and it says "Delivery to the following recipients failed" and then the email. I did everything that it said on the main Cannot Receive Messages page, but it didn't work. Help?

Earlier, my email was having problems sending out messages and now it won't receive them. I tried testing it by sending an email to that email address through another email and it says "Delivery to the following recipients failed" and then the email. I did everything that it said on the main Cannot Receive Messages page, but it didn't work. Help?

All Replies (1)

more options

Ok if you get that error using another email. Then I think you might have an issue with your mail provider.