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Firefox will not download an attachment (icloud mail, 2.4mb). Chrome; IE will. Dialog box flashes quickly, then disappears. Help?

dogbreath84
dogbreath84
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I'm using Firefox 39 in Win 8.1. In icloud mail, I have one attachment, 2.4mb, that will not download. The dialog box (save location) flashes very quickly and no file gets downloaded. Chrome & IE have no problem witht his file. I've toggled the "ASK LOCATION" to Downoad folder and back with no changes. Any suggestions? thanks, Dan

I'm using Firefox 39 in Win 8.1. In icloud mail, I have one attachment, 2.4mb, that will not download. The dialog box (save location) flashes very quickly and no file gets downloaded. Chrome & IE have no problem witht his file. I've toggled the "ASK LOCATION" to Downoad folder and back with no changes. Any suggestions? thanks, Dan

All Replies (2)

guigs
guigs
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First please also try these steps:

dogbreath84
dogbreath84 Question owner
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When I ask firefox to save a file, the save dialog still flashes, goes away, and no file is downloaded. I've gone through the steps given, including refreshing firefox, removing any user preferences from the about:config section, turning bitdefender off and trying to download.

If I specify to always use the download folder, I seem to have success downloading files, but I used to be able to specify location for each file and I still cannot do that.