This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have tried to fix the issue can someone please help me

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firefox and it is not working. I went to my security and my firewalls and they are allowing firefox to access the internet. Please help me.

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firefox and it is not working. I went to my security and my firewalls and they are allowing firefox to access the internet. Please help me.

All Replies (1)

more options

Did it download from Mozilla.org ? If not, Download Firefox Full Installer For All languages And Systemsv40 {web link}

MG010107 said

download firefox windows 10 and/or another thing

What other thing?


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?