This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I've added the Flash player for Firefox - solved my video issues with YouTube, but other videos (Yahoo) are still skipping - help?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

jimb_sj
jimb_sj
more options

Firefox has been my prefered browser for many years and has worked well for me. I do watch a lot ofvideos - YouTube, Yahoo news, etc. Until a few days ago, everything was fine. For some reason, many videos (not all) started appearing choppy...skipping. The audio was fine and unaffected, but the video feed was not smooth. I tried trouble-shooting this on FireFox today. One of the suggestions was to add the YouTube player for FireFox. I did that and it appears to have helped with YouTube. But other videos (Yahoo, Advertisements, etc.) are still appearing choppy.

Help? Thanks!

Firefox has been my prefered browser for many years and has worked well for me. I do watch a lot ofvideos - YouTube, Yahoo news, etc. Until a few days ago, everything was fine. For some reason, many videos (not all) started appearing choppy...skipping. The audio was fine and unaffected, but the video feed was not smooth. I tried trouble-shooting this on FireFox today. One of the suggestions was to add the YouTube player for FireFox. I did that and it appears to have helped with YouTube. But other videos (Yahoo, Advertisements, etc.) are still appearing choppy. Help? Thanks!

All Replies (1)

FredMcD
FredMcD
more options

Your System Details shows;

Installed Plug-ins

Shockwave Flash 19.0 r0 Shockwave Flash 18.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.