We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Update patch failed for FF version 42.ob2

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

Porte
Porte
more options

My current FF is version 42.0b2 (on the beta update channel) and I use Windows 7 ultimate as my OS, but i still can not update. Every download and install updates always show me "FF can not install patch file update". for more detail kindly see the attached image for FF message. Thanks. FF users.

My current FF is version 42.0b2 (on the beta update channel) and I use Windows 7 ultimate as my OS, but i still can not update. Every download and install updates always show me "FF can not install patch file update". for more detail kindly see the attached image for FF message. Thanks. FF users.

All Replies (1)

FredMcD
FredMcD
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Go to the beta page, and get the full installer.

or the normal install