This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After windows upgrade, can't see search boxes; pictures on amazon; lines around tabs; road lines on maps; Why?

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

more options

Why are border lines missing around search boxes; pictures on amazon; lines around tabs; road lines on maps; etc. after windows 10 upgrade?

Thank you in advance for helping......Bluesdrummer

Why are border lines missing around search boxes; pictures on amazon; lines around tabs; road lines on maps; etc. after windows 10 upgrade? Thank you in advance for helping......Bluesdrummer
Attached screenshots

All Replies (3)

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Thanks for the info, but it did not solve the problem. Any more ideas will be appreciated ? They all are helpful in one way or the other....Bluesdrummer.

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.