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cannot unistall firefox or thunderbird

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

oliveerine
oliveerine
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I try to uninstall firefox & thunderbird but it will not do it. I did not install this as another person did

I try to uninstall firefox & thunderbird but it will not do it. I did not install this as another person did

All Replies (1)

FredMcD
FredMcD
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Why could you not un-install the programs? Error messages?

Download the current full installer of the program.

Start your Computer in safe mode.

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Look for, and rename any Mozilla or Firefox folders by adding .old to them. DO NOT delete your Profiles you find in a search for any Mozilla or Firefox folders. Then run the installer. If all goes well, remove the OLD folders when you are done.

Modified by James