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Firefox stops responding and makes everything lag

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

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This happened when I tried to switch to my pen on CodePen(but it seems that opening the main page does the trick too). Let me mention that when I first used CodePen soon after installing FF it worked great, no lag, nothing. However, I tried opening CodePen again to work on a project and it made the cursor lag, the Skype call started lagging as well because of FF and so forth. I end the process in the Task Manager and everything goes back to normal. I reopen FF, it's still on CodePen and it immediately stops responding. I'm unable to do anything to it other than probably just uninstalling it and being done with FF forever, but I'll give this a try before I absolutely abandon this browser. Processes when FF is not open are using around 16% of my RAM and 20% of my CPU. I open FF and my CPU usage goes up to 60% and the RAM only FF is using is 860 MB. Now, this is not a big concern because I have a lot of RAM to spare, but the problem is that it makes everything else lag badly.

I'm able to somehow get out of that loop, but I'm only using FF for CodePen and if I can't use it for that because someone made an abortion of a browser a thing then I won't use it at all. Any ideas on how to fix the problem? Maybe it's the rendered JS animations that are making it uneasy?

Specs: 16 GB RAM AMD A10-7800 3.5 GHz 4 cores Windows 8.1 Newest FF available

This happened when I tried to switch to my pen on CodePen(but it seems that opening the main page does the trick too). Let me mention that when I first used CodePen soon after installing FF it worked great, no lag, nothing. However, I tried opening CodePen again to work on a project and it made the cursor lag, the Skype call started lagging as well because of FF and so forth. I end the process in the Task Manager and everything goes back to normal. I reopen FF, it's still on CodePen and it immediately stops responding. I'm unable to do anything to it other than probably just uninstalling it and being done with FF forever, but I'll give this a try before I absolutely abandon this browser. Processes when FF is not open are using around 16% of my RAM and 20% of my CPU. I open FF and my CPU usage goes up to 60% and the RAM only FF is using is 860 MB. Now, this is not a big concern because I have a lot of RAM to spare, but the problem is that it makes everything else lag badly. I'm able to somehow get out of that loop, but I'm only using FF for CodePen and if I can't use it for that because someone made an abortion of a browser a thing then I won't use it at all. Any ideas on how to fix the problem? Maybe it's the rendered JS animations that are making it uneasy? Specs: 16 GB RAM AMD A10-7800 3.5 GHz 4 cores Windows 8.1 Newest FF available

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

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Application Basics


Name: Firefox Version: 42.0 Build ID: 20151029151421 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: true

Crash Reports for the Last 3 Days


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Graphics


Adapter Description: AMD Radeon R7 Graphics + R7 240 Dual Graphics Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 2048 Asynchronous Pan/Zoom: none Device ID: 0x6611 DirectWrite Enabled: false (6.3.9600.17999) Driver Date: 12-5-2014 Driver Version: 13.352.1022.1003 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 3d791642 Supports Hardware H264 Decoding: false Vendor ID: 0x1002 windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x6611 gfx.driver-init.driverVersion: 13.352.1022.1003 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1447355510 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc media.gmp-gmpopenh264.lastUpdate: 1447355511 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1447355500 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1447358936 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1447358936 toolkit.startup.recent_crashes: 3

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.10 Version in use: 4.10.10

NSS Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSSMIME Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSSSL Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSUTIL Expected minimum version: 3.19.4 Version in use: 3.19.4

Experimental Features


Here you go. :)

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And his started after installing CodePen? Disable it as a test.

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CodePen is a website, a HTML/CSS/JS editor with a real time preview. http://codepen.io/

However, just opening the main page makes FF lose it's shit and nothing changed from the moment when I installed FF until now. I just noticed that, for some reason, Ctrl + F isn't opening Find. Let me mention that I have no extensions, haven't synced anything, and haven't changed any settings.

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Btw, let me mention that now it works fine in both normal and Safe Mode. I'm not in a Skype call any more which might be the cause. However, Skype, even with the video call going, wasn't using much so it shouldn't have caused FF to lag.

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It could have a corrupt file that was overwritten. Keep an eye out.