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menu button only offers chrome - not mozilla Fix?

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  • Last reply by FredMcD

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I am trying to update Mozilla, as it no longer allows me access to the web Instruction state to click menu bottom and make selection When I do this it gives me chrome options only. Mozilla was working fine all the while - all of a sudden it will not connect to the internet- Only chrome gives me access Please Help!

I am trying to update Mozilla, as it no longer allows me access to the web Instruction state to click menu bottom and make selection When I do this it gives me chrome options only. Mozilla was working fine all the while - all of a sudden it will not connect to the internet- Only chrome gives me access Please Help!

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Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?