This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Acrobat Reader DC is not correct on my Mozilla Plug-in page

  • 4 replies
  • 25 have this problem
  • 5 views
  • Last reply by Debrajean

more options

Just wondered for quite awhile Mozilla Plug in page showed my Adobe Acrobat Reader DC as needing updated but when I did it it said I already had it but plug in page is still wrong and so is my add on. Just now I got an updated from Acrobat and downloaded it to 15.009.20079 and that is also on my HP programs page. But still the plug in page shows the old version as needing updated and so my add-on is incorrect as well. I'm going to assume that it doesn't matter what the plug-in page is showing as long as my download in my programs area shows it took the new version. Anyone else having this issue?

Just wondered for quite awhile Mozilla Plug in page showed my Adobe Acrobat Reader DC as needing updated but when I did it it said I already had it but plug in page is still wrong and so is my add on. Just now I got an updated from Acrobat and downloaded it to 15.009.20079 and that is also on my HP programs page. But still the plug in page shows the old version as needing updated and so my add-on is incorrect as well. I'm going to assume that it doesn't matter what the plug-in page is showing as long as my download in my programs area shows it took the new version. Anyone else having this issue?

All Replies (4)

more options

If you can't update the Adobe Reader program from within the reader (i.e. you have the latest version) then you can ignore the report on the plugin check page.

Adobe doesn't offer the latest version of the Adobe Reader on its downloads page and the only way to be sure that you have the latest AR version is by checking for updates in the AR program until no updates are available.

more options

Thanks Cor-el, I remember going to Adobe Reader and it always said no updates available until yesterday and then it shows I updated to the latest version now because it shows up in my programs area of my computer. Stupid sites always make me confused. LOL!

more options

You can look at this forum if you encounter such issues to see if that is a known and reported issue.

more options

Thanks again, Cor-el, for the link.