Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does'nt work anymore / bp-3a825fe1-a064-4fed-9d26-f11462160101

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

My Firefox doesn't work anymore, I have GDATA and saw that there is a problem with the new Firefox version. But I cant follow the instructions, because my GDATA version is a server based version and I cant do these recomendations...

This is the number of my protocol bp-3a825fe1-a064-4fed-9d26-f11462160101


Best wishes

My Firefox doesn't work anymore, I have GDATA and saw that there is a problem with the new Firefox version. But I cant follow the instructions, because my GDATA version is a server based version and I cant do these recomendations... This is the number of my protocol bp-3a825fe1-a064-4fed-9d26-f11462160101 Best wishes

All Replies (1)

more options

hi frank, you could also switch to firefox beta at the moment which isn't affected: https://www.mozilla.org/firefox/channel/ since g data is already deploying a fix for the issue, you might want to get in contact with their support as well in order to inquire how it will reach your particular product version...