This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get an error msg "Inbox is full". I can't get new messages

plvltodd
plvltodd
more options

I have many messages in my email Inbox. I have never received this error message before. I have archived or deleted hundreds of emails out of the Inbox but I still get the same error message when I select "Get Messages". The error message is "Your folder Inbox is full.....". Besides deleting messages, I have restarted my email account. Help. What else can I do.

I have many messages in my email Inbox. I have never received this error message before. I have archived or deleted hundreds of emails out of the Inbox but I still get the same error message when I select "Get Messages". The error message is "Your folder Inbox is full.....". Besides deleting messages, I have restarted my email account. Help. What else can I do.

Chosen solution

Did you Compact folders after deleting?

http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders

Read this answer in context 👍 0

All Replies (3)

user01229325
user01229325
more options

Chosen Solution

Did you Compact folders after deleting?

http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders

plvltodd
plvltodd Question owner
more options

Thank you Airmail. I compacted my folders. What does that mean? Can I just open my folders or are there steps needed to uncompact folders?

user01229325
user01229325
more options

The link provided explains it. It has nothing to do with compressing files.