We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get a home page to load from a shortcut icon.

more options

The page that displays is blank. When you press the home icon, the page will load. I do not receive an error. The URL shortcut was working prior to installing Windows 10.

The page that displays is blank. When you press the home icon, the page will load. I do not receive an error. The URL shortcut was working prior to installing Windows 10.

All Replies (1)

more options

Check your setting for When Firefox starts: Show my homepage

See - How to set the home page