We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox always crashes in win 10. What do you do with crash reportsts that are sent

  • 2 replies
  • 3 have this problem
  • 16 views
  • Last reply by FredMcD

gglaze01
gglaze01
more options

Firefox loads fine but it will crash every time. Most of the time it crashes on Foxnews.com. But will also crash on other sites

Firefox loads fine but it will crash every time. Most of the time it crashes on Foxnews.com. But will also crash on other sites

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry to hear about the crashes and thank you for submitting reports. Those are analyzed for trends and to prioritize fixes.

For personal support, you can share your crash reports with forum volunteers to see whether they points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page (or from disk), and then post some of the recent ones here.

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29