This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox drops connecton

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

No matter what I do (and I have tried all the reported fixes ) Firefox will drop the connection after about an hour and will not connect again until I restart my PC ....I use a browser in my work and keep losing work I am in the middle of.. PLEASE FIX THIS PROBLEM

No matter what I do (and I have tried all the reported fixes ) Firefox will drop the connection after about an hour and will not connect again until I restart my PC ....I use a browser in my work and keep losing work I am in the middle of.. PLEASE FIX THIS PROBLEM

All Replies (2)

more options

Please update to the most recent version of Firefox:


There is also a recommendation if this happens on all browsers to try to troubleshoot the operating system by booting in safe mode with networking.

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.