This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to delete Offers4U on a Mac without using dodgy AV tools?

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by Atom7

more options

Recently Firefox has become infected by a nasty piece of adware/malware called Offers4U, and I would very much like to get rid of it. But all the solutions I've seen use dodgy AV software. Surely someone must know where Offers4U puts its rubbish, so that it can simply be deleted?

The reason I don't want to use AV is that there isn't a single AV app that I've come across that isn't itself accused by someone of being malware. Everyone on the forums says Macs can take care of themselves, and don't need AV apps. But if that's true, there must be another way, surely?!

[Mac Mini, OS 10.9.5, Firefox 44.0.2]

Recently Firefox has become infected by a nasty piece of adware/malware called Offers4U, and I would very much like to get rid of it. But all the solutions I've seen use dodgy AV software. Surely someone must know where Offers4U puts its rubbish, so that it can simply be deleted? The reason I don't want to use AV is that there isn't a single AV app that I've come across that isn't itself accused by someone of being malware. Everyone on the forums says Macs can take care of themselves, and don't need AV apps. But if that's true, there must be another way, surely?! [Mac Mini, OS 10.9.5, Firefox 44.0.2]

All Replies (2)

more options

Hi, you can try working through Remove Offers4U pop-up ads from Apple Mac OS X by Malware Tips.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Thanks. (Un!)fortunately I don't have any of those apps. I've looked through my Applications folder, and there's nothing there I don't recognise. I suppose that doesn't mean that some software I've installed has surreptitiously put stuff into Firefox though.

I haven't tried step 2 yet, because it looks as if it wants to uninstall all my add-ons, and that sounds pretty serious. And anyway, I didn't succeed with step 1.