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Firefox 45.0.1 hangs when closing

  • 3 replies
  • 3 have this problem
  • 12 views
  • Last reply by SolBandgus

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Whenever I close firefox after the 45.0.1 update, the process of closing stops after a certain point (shown on the task manager as the process keep in a certain number range of memory without signs of real decrease. I have to "end process" and use session manager to restore things.

Whenever I close firefox after the 45.0.1 update, the process of closing stops after a certain point (shown on the task manager as the process keep in a certain number range of memory without signs of real decrease. I have to "end process" and use session manager to restore things.

Chosen solution

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

If you use "Clear history when Firefox closes" then try to disable this feature.

  • Options/Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes"
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All Replies (3)

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Try couple of cycles of closing down and reopening with Firefox in its safe mode does that help ?

Pressing & holding down the Shift Key whilst starting Firefox is one method of starting in safemode.

Do you set Firefox to clear History at closedown ? If so set that back to its default and repeat as above did that help.

Note when closing down for now give Firefox at least 10 minutes before trying to kill or power off. Even longer if you can still see disk activity. If Firefox runs into problems trying to closedown it should timeout, and then start trying to generate and submit a crash report.

If you visit about:crashes do you see recent crash reports ? If so please paste in couple of the Crash IDs starting with bp-

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Chosen Solution

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

If you use "Clear history when Firefox closes" then try to disable this feature.

  • Options/Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes"
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the exit command did the trick, I'll remember that in the future. I never had that "erase history upon exit" setting on.