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Firefox is crashing frequently, most often when I'm using another program. I've tried Safe Mode and turning off Flash and my other plug-ins, but it still happen

  • 3 replies
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  • Last reply by FredMcD

Greyracer
Greyracer
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Report ID Date Submitted bp-e554f33b-34d3-40f8-a6e7-3d7a32160412 4/12/2016 1:02 PM bp-733f9c10-91fd-4b28-b033-0fa282160411 4/11/2016 10:53 AM 118a4c7a-fe58-4577-8c3d-98ed4edf2e8d 4/11/2016 7:08 AM bp-f752c1cd-cf71-42a1-9584-f16812160410 4/10/2016 1:33 PM bp-210dfa5e-63fd-4df9-9036-be4282160410 4/10/2016 8:37 AM bp-5f8a86c5-d52e-422d-9e1d-7ecd02160410 4/9/2016 8:47 PM bp-3a132196-48eb-4461-8c07-5693b2160409 4/9/2016 10:21 AM

Report ID Date Submitted bp-e554f33b-34d3-40f8-a6e7-3d7a32160412 4/12/2016 1:02 PM bp-733f9c10-91fd-4b28-b033-0fa282160411 4/11/2016 10:53 AM 118a4c7a-fe58-4577-8c3d-98ed4edf2e8d 4/11/2016 7:08 AM bp-f752c1cd-cf71-42a1-9584-f16812160410 4/10/2016 1:33 PM bp-210dfa5e-63fd-4df9-9036-be4282160410 4/10/2016 8:37 AM bp-5f8a86c5-d52e-422d-9e1d-7ecd02160410 4/9/2016 8:47 PM bp-3a132196-48eb-4461-8c07-5693b2160409 4/9/2016 10:21 AM

All Replies (3)

Greyracer
Greyracer Question owner
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Report ID Date Submitted

bp-e554f33b-34d3-40f8-a6e7-3d7a32160412 4/12/2016 1:02 PM bp-733f9c10-91fd-4b28-b033-0fa282160411 4/11/2016 10:53 AM bp-f752c1cd-cf71-42a1-9584-f16812160410 4/10/2016 1:33 PM bp-210dfa5e-63fd-4df9-9036-be4282160410 4/10/2016 8:37 AM bp-5f8a86c5-d52e-422d-9e1d-7ecd02160410 4/9/2016 8:47 PM bp-3a132196-48eb-4461-8c07-5693b2160409 4/9/2016 10:21 AM

Modified by cor-el

FredMcD
FredMcD
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Product Firefox Version 45.0.1 Build ID 20160315153207 Release Channel release OS Windows NT OS Version 10.0.10586

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 45.2 +++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-e554f33b-34d3-40f8-a6e7-3d7a32160412

Signature: js::ObjectGroup::sweep

System Memory Use Percentage 73

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep under e10s

1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*) +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-733f9c10-91fd-4b28-b033-0fa282160411

Signature: @0x3cf5e594

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-f752c1cd-cf71-42a1-9584-f16812160410 bp-210dfa5e-63fd-4df9-9036-be4282160410

Signature: js::ObjectGroup::sweep

System Memory Use Percentage 74

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

icudt56.dll = International Components for Unicode = The ICU Project

This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep under e10s

1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*) +++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-5f8a86c5-d52e-422d-9e1d-7ecd02160410

Signature: js::jit::FrameInfo::popRegsAndSync

System Memory Use Percentage 67

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version 45.0.2

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration