This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't the video play on this site (http://swipevault.com/final/) w/the most up-to-date FF browser?

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Phoxuponyou

RonS.
RonS.
more options

Browser is version 45.0.2 - Also, Download Video Helper doesn't recognize that a video is present & doesn't list any of the video information. Thanks alot  :)

Browser is version 45.0.2 - Also, Download Video Helper doesn't recognize that a video is present & doesn't list any of the video information. Thanks alot :)

All Replies (3)

Phoxuponyou
Phoxuponyou
more options

The video requires the Adobe Flash Player plugin. You can get the required plugin from https://get.adobe.com/flashplayer/. (your details don't list an installed Flash Player)

Modified by Phoxuponyou

RonS.
RonS. Question owner
more options

I'll check into it. Thanks for your RR (Rapid Response). :)

Phoxuponyou
Phoxuponyou
more options

No problem! Do please let us know if that was the missing piece.